The Talent Logistics Coordinator will support the recruiting and onboarding processes for Mechanical Claims and Customer Service Analysts within JM&A Group’s Customer Services department. This role will work closely with Talent Acquisition and external recruiting agencies to attract qualified candidates, schedule interviews, and manage all onboarding logistics. The Talent Management Coordinator's goal is to help ensure new hires have a seamless transition, setting them up for success in their new roles.
Responsibilities:
- Collaborate with department leaders to understand current and future hiring needs, partnering with Talent Acquisition and recruiting agencies accordingly.
- Coordinate all aspects of the interview process, including scheduling interviews and managing travel and on-site logistics, to ensure candidates have a seamless experience.
- Oversee logistics in preparation of new hires’ start dates including scheduling training, assisting with travel, ordering needed equipment, and facilitating system access requests.
- Act as the primary point-of-contact during the new hires initial week(s) addressing IT issues, logistical questions, and personal situations to support their onboarding experience.
- Provide administrative support related to talent management such as invoicing, hiring documentation, post-onboarding assessment scores, and any applicable retention trends.
- Identify areas for process improvement and recommend solutions
Qualifications:
- Exemplary verbal and written communication skills, with the ability to interact effectively with all levels of the organization.
- Solid computer literacy, including solid proficiency in Microsoft Office Suite and the ability to quickly learn new tools and systems.
- Proven ability to assess the urgency, impact, and dependencies of various tasks and projects, ensuring time and resources are allocated effectively to achieve optimal outcomes.
- Skilled in managing and coordinating schedules and logistics, ensuring smooth program operations.
- Proactive in enhancing operational workflows by identifying areas for improvement and asking insightful questions.
- Demonstrated ability to oversee sensitive information with the utmost confidence and discretion.
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This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
Top Skills
What We Do
JM Family Enterprises, Inc. was founded by automotive legend, Jim Moran in 1968. It is a privately held company with $16 billion in revenue and more than 4,500 associates. Rooted in automotive and united in its strong culture and core values, JM Family is in the business of helping other businesses succeed. As a long-term partner, it is invested in its companies, associates and its communities. Driven by exceptional performance, current subsidiaries are in the automotive, financial services and franchising industries. Its family of companies includes: Southeast Toyota Distributors, the world’s largest independent distributor of Toyota vehicles; JM&A Group, a company committed to improving automotive dealers’ performance by offering Finance & Insurance products and services, dealership training and consulting; World Omni Financial Corp. (dba Southeast Toyota Finance), a captive financial services company driven to delivering an exceptional dealership and customer experience for Toyota customers in the Southeast; JM Lexus, one of South Florida’s leading Lexus dealers; DataScan, a provider of solutions for wholesale asset financing and inventory risk management; and Home Franchise Concepts, a multi-brand franchise network consisting of Budget Blinds, Tailored Living featuring PremierGarage, Concrete Craft, AdvantaClean, Kitchen Tune-Up, Bath Tune-Up and Two Maids & A Mop.
JM Family has earned various awards for its culture, products and services, including 23 consecutive years on Fortune’s 100 Best Companies to Work For list.
