Talent Development Program Manager

Hey you! 👋 Want to work for one of the fastest growing SaaS companies in the world? 📈

We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training 💻 We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners.

Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better. 💙

So what are you waiting for? Apply today! Join 900+ global Docebians and change the way people learn. 

Are you ready to be a part of the learning revolution? 🚀

About This Opportunity:

The Talent Development Program Manager will play a key role in supporting Docebo’s global learning vision by designing and implementing innovative and impactful talent development initiatives for Docebo. This individual designs and implements impactful learning experiences that enhance employee engagement and growth. This role focuses on evaluating learning needs, designing and implementing engaging solutions, and ensuring alignment with organizational objectives and the company brand. Using expertise in instructional design and innovative learning methodologies, the Talent Development Program Manager will enhance learner retention and drive measurable outcomes. This position requires close collaboration with cross-functional teams to ensure content accuracy, adoption of best practices, measurement of program efficacy, and continuous improvement of learning programs. Examples include employee onboarding, leadership development, up skilling initiatives, and other programs as assigned. 

Responsibilities:

• Evaluate business learning needs, recommending best practices and optimal learning delivery methods based on those needs.
• Manage project lifecycles, leveraging the organization’s project management tools, holding SMEs and stakeholders accountable for meeting deadlines for content delivery, review, and approvals.
• Work with the LMS administrator to enhance learning tools, resources, and platforms for all audiences.
• Develop resources and/or content independently or in collaboration with instructional designers, subject matter experts, and/or external vendors.
• Ensure content accuracy and alignment with current business processes, branding guidelines, procedures, and systems.
• Collaborate with internal and external cross-functional partners to enhance visuals, graphics, and illustrations for effective and branded training materials.
• Quality-assure training materials, refreshing designs regularly to maintain relevance and accuracy.
• Define and measure learning effectiveness using meaningful metrics, leveraging data to address feedback, and continuously improving content.
• Drive innovation in programs, delivery methods, adoption strategies, and reporting processes.
• Ensure consistent adoption of instructional design tools, methodologies, and best practices across the organization, assisting with change management efforts.
• Share best practices with team members to enhance support quality and contribute to the knowledge base.
• Serve as a core member of the Talent Development Steering Committee.

Requirements:

• 6+ years of experience in customer education, sales enablement, or learning and development.
• Mix of technical expertise, instructional design skills, and the ability to manage projects effectively.
• Strong collaboration and communication skills are essential to engage with SMEs, stakeholders, and learners.
• You should have a proven ability to design engaging, measurable projects and programs, and leverage data to drive continuous improvement.
• A focus on innovation, AI-first mindset, and adaptability will ensure success in a fast-paced, customer-centric environment.
• Proven track record of developing successful programs to accelerate performance.
• Proficiency with the Docebo learning platform as well as multimedia production tools.
• Strong data analysis skills to measure learner progress and demonstrate ROI for learning initiatives.
• Exceptional verbal, written communication, and presentation skills, with the ability to engage and captivate large audiences.
• Ability to translate complex technical content into accessible, non-technical language.
• Strong business acumen and communication skills to align learning programs with organizational goals.
• Knowledge of Google Suite; experience with Google Sites and Analytics is a plus.

Hybrid Office Model 🏢

We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee’s needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview.

About Docebo 💙

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations

(at) docebo.com. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.