Talent Acquisition Partner

Posted 2 Days Ago
Be an Early Applicant
Mexico City, Cuauhtémoc, Mexico City
Mid level
Software
Zendesk is a service-first CRM company that builds software designed to improve customer relationships.
The Role
As a Talent Acquisition Partner at Zendesk, you will engage and source candidates for the LATAM recruitment team, providing a positive candidate experience and acting as a consultant for hiring managers. Responsibilities include using data and creative tools for candidate sourcing and fostering an inclusive environment.
Summary Generated by Built In

Job Description

Zendesk is looking for an experienced Recruiter to join our LATAM recruitment team. You will partner with other TA members to find the best in candidates and continue to build out high achieving teams across the LATAM region. This is a hands-on role and you will develop and drive the activity from attraction to close.

What you'll be doing

  • Sourcing, screening and engaging passive and active candidates

  • Using data and market maps to find the best candidates

  • Championing GDEI in everything you do, and encouraging others to build inclusive teams and environments

  • Encouraging a candidate experience that stresses transparency, empathy, and fairness

  • Using our ATS, social media, and other creative tools to source candidates

  • Building rapport with your partners, whether they be candidates, hiring managers, interviewers, or teammates

  • Acting as a consultant for hiring managers to help them navigate the recruiting journey from start to finish

What you bring to the role

  • Proven experience working as a Recruiter in the SaaS industry

  • A positive, resourceful, and motivated attitude with the ability to work creatively and calmly under pressure

  • Strong partner management skills

  • A detail-oriented, data-driven mentality

  • A basic understanding of technology

  • Excellent verbal and written communication skills

  • High English Level

Where we work:

Being digital first doesn’t mean we’re digital only. In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely part of the week.

Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.

The Company
HQ: San Francisco, CA
6,277 Employees
Remote Workplace
Year Founded: 2007

What We Do

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences— and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, co-working spaces, and Zendesk workspaces to make one team.

Why Work With Us

We know one desk doesn’t fit all. At Zendesk, we prioritize remote work because we believe great work happens anywhere. Digital first is more than where we work though. We give our employees flexibility and choice in both where and how they work while also trusting them to be a team player.

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