TA Operations Manager

Become a part of our caring community and help us put health first
 The TA Operations Manager plays a pivotal role within Humana’s Talent Acquisition Operations Leadership Team, serving both as a Team Leader and the Strategic Owner of our Optimization and Enablement functions and strategies. In this capacity, you will lead initiatives aimed at enhancing our talent acquisition processes, ensuring they are efficient, effective, and aligned with our organizational goals.

Leadership will be instrumental in driving continuous improvement and fostering a culture of excellence within the Talent Acquisition team. We invite you to join our team and play a pivotal role in shaping our future talent acquisition strategies, ensuring we attract and retain top talent to drive our organization's success.

Responsibilities:

• Lead a team of TA Operations associates aligned to Candidate Experience, Career Navigation Services and TA Optimization and Enablement priorities.

• Build and oversee a strategic roadmap for function that aligns to TA Strategic Priorities.  Identify opportunities for enhancing operational efficiency and effectiveness within talent acquisition

• Be accountable for delivery on key roadmap projects from Discovery>Design>Develop>Deploy>Measure.  Projects range from small to large and are based on process & experience improvement for our TA teams, hiring leaders and candidates.

• Champion the TA Operations brand and value across TA leadership and the broader HR teams. Work closely with cross-functional teams to ensure alignment of talent acquisition strategies with overall business objectives.

• Utilize data-driven insights to monitor performance metrics and drive informed decision-making

• Actively participate and foster a culture of collaboration, transparency, open communication within TA Operations team and beyond.

Use your skills to make an impact
 

Required Qualifications

• 5+ years of full cycle recruiting experience with recent experience in a mid to large Talent Acquisition function.
• Demonstrated project management skills, leading complex projects
• Strong analytical skills with the ability to interpret data and develop actionable insights
• Excellent communication and presentation skills, with the ability to engage and influence senior leadership
• Strong decision making, leadership and/or motivational skills with the ability to coach, evaluate, and train others.
• Comprehensive knowledge of all Microsoft office applications, including Word, PowerPoint, and Excel
• A curious mindset focused on process improvement and ways to improve the overall recruitment experience

Preferred Qualifications

• People leadership experience is strongly preferred
• Prior experience analyzing data and metrics to implement change in departmental processes 
• Experience leading geographically dispersed teams
• Performance Management experience

Additional Information

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.

WAH Internet Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 02-25-2025
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.