Systems Team Leader

Description

We’re growing and looking to hire a Systems Team Leader who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.

As a Backend Engineer at Claroty, you will design and implement high-quality features in the backend of a cybersecurity threat detection solution for the OT world, written in Python on a Linux backbone. Take a key role in major architecture redesign milestones (API definition, division into micro-services, connecting to the cloud, etc.) You will address issues such as performance and scale, work in a team with positive vibes, and be able to influence others and the product itself.

About Claroty:   

Claroty is on a mission to secure cyber-physical systems across industrial, healthcare, commercial and public sector environments: the Extended Internet of Things (XIoT). The Claroty Platform integrates with customers’ existing infrastructure to provide a full range of controls for visibility, exposure management, network protection, threat detection, and secure access. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents.

Claroty is headquartered in New York City, with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in cyber-physical systems protection, with backing from the world’s largest investment firms and industrial automation vendors, as well as recognition from KLAS Research as Best in KLAS for Healthcare IoT Security, the Deloitte Technology Fast 500, the Forbes Cloud 100, and the Fortune Cyber 60. 

About the Role

We are seeking an experienced and dynamic Systems Team Leader to lead and mentor our talented system team. You will bring a blend of technical expertise and leadership skills to ensure the smooth operation, development, and improvement of our IT infrastructure. You will play a pivotal role in driving strategic projects, fostering collaboration, and optimizing our systems to support business growth and resilience.

Responsibilities

Team Leadership:

• Lead, mentor, and develop a team of system administrators and engineers.
• Establish clear goals, delegate tasks, and monitor team performance.
• Foster a culture of collaboration, knowledge sharing, and continuous improvement.

System Management:

• Oversee the design, deployment, and maintenance of IT infrastructure, including servers, storage, virtualization, and cloud environments.
• Ensure the high availability, performance, and security of systems and services.
• Troubleshoot and resolve complex system-related issues.

Project Management:

• Lead and manage IT infrastructure projects from initiation to completion, ensuring timelines and budgets are met.
• Collaborate with cross-functional teams to align IT systems with business goals.
• Provide technical expertise for large-scale initiatives, such as data center migrations, hybrid cloud adoption, or DR planning.

Security and Compliance:

• Implement and maintain security best practices and compliance standards (e.g., ISO, GDPR).
• Collaborate with the security team to ensure system hardening, patch management, and vulnerability assessments.

Operational Excellence:

• Develop and document IT policies, procedures, and workflows.
• Monitor system performance, capacity, and scalability, providing recommendations for improvements.
• Manage vendor relationships, including license renewals, support contracts, and procurement.

Requirements

5+ years of experience in IT infrastructure roles-must, including 2+ years in a leadership or team lead position-nice to have.

Proven expertise in managing complex IT environments with a mix of on-premises and cloud systems.

Strong knowledge of Windows Server, Linux, and automation tools (e.g., PowerShell, Ansible, Terraform).

Familiarity with backup, disaster recovery, and business continuity planning.

Experience with network infrastructure (firewalls, switches, VPNs).

Strong organizational, communication, and interpersonal skills.

Ability to motivate and inspire a team while holding them accountable for results.

Experience in conflict resolution and fostering a positive work environment.

Bachelor's degree in Computer Science, Information Systems, or a related field (preferred).

Relevant certifications (e.g., VMware VCP, Microsoft Azure Administrator, AWS Solutions Architect, ITIL) are a plus.

Technical Skills

Must have hands-on knowledge and experience in managing and maintaining the following systems and hardware:

Virtualization: VMware vSphere and VMware Cloud Foundation (VCF), VMC (VMware Cloud) including management of physical appliances such as HP, Cisco, and Dell servers.

Storage Devices: Expertise with NetApp, PureStorage, and Supermicro storage systems, including protocols such as iSCSI, NFS, and MFT.

Firewall Management: Comprehensive knowledge of managing and configuring Palo Alto and Fortigate firewalls.

Cloud Infrastructure: Proficiency in Azure, including Intune and cloud infrastructure services.