Systems Specialist - US, Remote

Work Schedule

Standard Office Hours (40/wk)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Location/Division Specific Information

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

Discover Impactful Work:

The Systems Specialist performs intermediate in-system configurations and acts as a reviewer to system qualifications. Ensures customer success on supported applications. Serves as a coordinator of configuration implementations. Provides deliverables that are accurate, qualified, registered and comply with required formats and within established timelines.

A day in the Life:

• Operates as a resource for the team to ensure success in the delivery of task completion (in-system configurations, system template development, reports, etc.)
• Defines needed revisions and updates in relation to system configurations. Identifies and cross-functionally coordinates the successful roll-out of all system changes. Contributes to system testing and demonstrations, draft requirements for small system changes and review of change controls.
• Interfaces with other departments for the completion of system configurations, qualifications, implementation and training. Liaises with IT regarding system support.
• Reviews team documentation for quality, accuracy and adherence to business requirements to ensure compliance with organization and client policies and procedures.
• Participates in project teams as needed, contributing to direction on future enhancements to the system, reviewing change requests and ensuring effective communication and accuracy in testing.
• Drafts test scripts accurately to demonstrate that the system consistently performs its intended functions accurately and reliably. Assists with creating, updating and managing data within the testing environment to ensure accurate test software functionality.
• Contributes to and may act as a lead departmental resource for process improvements, user training and mentoring.

Keys to Success:

Education

• Education and Experience: Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years) or equivalent combination of education, training, and experience.
• In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills, Abilities

• Good knowledge of laboratory processes
• Good problem-solving, troubleshooting, organization and time management skills
• Attention to detail with solid editorial/proofreading skills
• Competency with Microsoft Office software
• Solid written and verbal communication skills
• Ability to work in a collaborative team environment
• Ability to multi-task and adapt and adjust to changing priorities
• Strong customer service and interpersonal skills
• Ability to train and coach others
• Advanced knowledge of system template or report development
• R programming skills
• Solid knowledge of basic relational database platforms
• (Oracle, SQL Server) and languages (PL/SQL, SQL)

Work Environment

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary and/or standing for typical working hours.
• Able to lift and move objects up to 25 pounds.
• Able to work in non-traditional work environments.
• Able to use and learn standard office equipment and technology with proficiency.
• May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Our 4i Values:

Integrity – Innovation – Intensity – Involvement If you resonate with our 4i values above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, submit your application – we’d love to hear from you!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

• This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.