Systems Engineer

Job Description

Ingram Content Group (ICG) is currently seeking a Systems Engineer (with a focus on development) to join our team in LaVergne, TN (Greater Nashville area). This person will be responsible for the support and maintenance of existing in-house developed software as well as building, modifying, and maintaining new applications and interfaces. In addition to daily software development and application support, this person may occasionally be required to assist in troubleshooting and support of various other IT related systems (Windows, Linux, MySQL, etc). This position will be required to work in the office headquarters 3 days a week.

Want to help explore and build new ways to deliver content to the world? 

At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.

The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can’t wait to meet you! 

The ideal candidate will have the following minimum qualifications:

• Associate’s degree in computer science or related field or directly related year for year work experience.
• 1 + years as a System Engineer or equivalent role

We have a preference for:

• Experience deploying and supporting Linux & Windows based server operating systems
• 1+ years with web application development (ie, PHP, Ruby, .NET)
• Experience with Git or other source control system (Subversion, Mercurial, Bazaar)
• Demonstrated experience with virtualization technologies and hypervisors such as VMware, Xen, KVM, and Citrix, VirtualBox
• Demonstrated experience utilizing scripting languages such as Powershell (Windows) or Bash (Linux)
• Working knowledge of application containerization platforms such as Docker, or Container and orchestration platforms such as Kubernetes
• Experience working with CICD pipelines
• Daily support of production servers to include responding to alerts, interacting with internal customers, etc.

The System Engineer’s key responsibilities are:

• Be familiar with all software projects owned by the team
• Performing routine updates to software stacks and libraries deployed by the team, to address technical debt and ensure compliance with security requirements
• Developing and updating tooling, web interfaces, and APIs to expand and enhance departmental capabilities
• Documentation of new and existing tools and applications developed by and for the team
• Interacting regularly with senior engineers to identify, build, and implement automation to drive greater efficiencies and standards
• Working with other engineers and developers to enhance and drive adoption of the shared logging platform by creating templates for log ingestion
• Organizing priorities, escalating problems as needed, and communicating effectively with manager, co-workers and internal clients
• Routine participation in the shared on-call rotation

Hiring Salary Range: $83,230k - $105,532k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code & Flexible Schedules (per team)

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish