Systems Engineer

Job Title: Systems Engineer (Field Engineering Representative)

Location: Lackland AFB - San Antonio, TX

Clearance: Secret

Company Description:

Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do.

The Washington Post has recognized Centuria Corporation as one of the top workplaces in the DC Metro area for 2024. This award celebrates nationally recognized companies that make the world a better place to work together by prioritizing a people-centered culture and giving employees a voice. The Top Workplaces USA award is based entirely on feedback from an employee engagement survey completed by the employees of participating workplaces. Centuria is honored to have been awarded this distinction.

Program Description:

The Air Force’s Cyber Support Services 3 (CSS3) contract will primarily support the sustainment and technical refresh of existing base infrastructure IT equipment and other IT systems that fall outside the initial scope of Enterprise Information Technology as a Service (EITaaS). A key Government objective is ensuring that both vendor-based EITaaS systems and Air Force-managed systems operate within a unified information framework, utilizing common tools and processes whenever feasible. To facilitate this transition, the Government will assist the CSS3 Contractor in migrating legacy tools and processes to align with the new EITaaS framework.

Job Responsibilities:

· Participate in local user meetings (e.g., Daily Ops brief, Operational CCB (Configuration Control Board), Operational ERB (Engineering Review Board), DRB (Design Review Board), IOP (Information Operations Platform) Call, Ticket Review, ARC Ticket Review, Change Advisory Board (CAB)

· Based on Government provided information, provide briefings to leadership on the status of programs

· Participate in commander conferences, staff meetings, A6 director calls, IPT calls, section meetings and other relevant unit meeting related to PMO deployed programs and systems

· Provide relevant program information back to the PMO via telecons, email, weekly meetings, and requested reports/documentation

· FERs will interface with program SMEs to assist in the coordination of system specific tasks (i.e. Change Requests, cross-functional communication, etc.)

· FERs will be required to report on the following:

· Summary of all work accomplished by the FERs during the previous month

· Mission Impact of this work (i.e., schedule, cost, performance)

· Status of current efforts, issues or risks

· In addition to acting as field liaisons, FERs will provide, as requested, on-site Field Service Engineering (FSE). These tasks may include the following:

· Provide FSE efforts such as equipment configuration, troubleshooting and installation when directed by the Government

· Coordinate and accomplish data calls and site surveys when directed by the Government

Job Requirements:

· Active DoD TOP SECRET/Single-Scope Background Investigation (SBBI) Clearance and eligible for SCI access

· IAT II Certification (CompTIA Security+ or equivalent)

· ITIL v3 Certification or newer

· 7 – 10 years of experience in a medium to large enterprise IT environment.

· Minimum of 5 years of experience in:

o Basic networking concepts, VLAN, trunking and port channel

o Knowledge of data communications, local-area networking, wide-area networking, routers, and switches

o Network (Layer 2, 3) LAN/WAN knowledge and switches/routers

o Understanding of Internet Protocol (IP) routing, switching, and the OSI model.

· Possess refined critical thinking skills, should be a self-starter, and multi-task capable.

· Approach work as diplomatic, adaptive to a dynamic environment, dependable and reliable.

· Ability to coordinate and disseminate information across multiple agencies and interface with senior leaders on a regular basis.

Desired Qualifications:

· Bachelor’s degree in related technical discipline, or MIS related field is preferred but not mandatory.