Systems Analyst - SLAMS

See yourself being part of a large, transformational change? This could be the role for you!

At Iress, we make things happen 

We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world’s most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australia’s largest technology companies and employs people across Australia, The United Kingdom, Africa, Canada, France, New Zealand and Asia.
Build your career at Iress!
The Systems Analyst is responsible for ensuring the stability, functionality, and effectiveness of financial markets systems. This includes deep domain knowledge of financial products and workflows, troubleshooting technical and functional issues, documenting system architectures and processes, and testing both new and existing functionality after engineering changes. Success in this role involves working closely with engineering, product, support, and infrastructure teams to analyse and resolve issues, improve system understanding, and enhance product reliability. The ideal candidate has strong expertise in financial markets, infrastructure, and system interactions, with an ability to troubleshoot across multiple layers of technology without requiring hands-on coding.
Some of the awesome things you’ll be involved with:

• Develop deep domain expertise in financial markets, specifically in the area of securities lending and borrowing.

• Troubleshoot system issues using knowledge of networking, infrastructure, functional workflows, and data flows to identify root causes and resolution paths.

• Investigate and escalate issues by working with software engineers, SRE teams, infrastructure, and external vendors.

• Create and maintain detailed technical documentation, product specifications, and data flow diagrams.

• Design, execute, and refine manual and automated test suites to validate both new and existing functionality after engineering changes.

• Collaborate with product managers and engineering teams to review requirements and ensure solutions align with business needs.

• Ensure compliance with financial regulations by documenting controls, workflows, and data integrity checks.

What you will bring: ​
 Qualifications and Certifications

• Bachelor’s degree in Finance, Computer Science, Engineering, or a related field (preferred).

• 5+ years of experience in financial markets, trading systems, or enterprise financial technology.

• Strong understanding of financial workflows and trading systems, particularly in securities lending.

• Experience troubleshooting networking, infrastructure, and system integration issues.

• Proficient with SQL and PostgreSQL databases and querying data for analysis.

• Proficient in  testing methodologies, including manual and automated approaches.

• Experience with technical documentation and process mapping.

• Certifications in relevant technologies or financial market structures are a plus (e.g. ITSM, ISTQB, financial markets qualifications).

Professional Skills and Competencies

• Problem Solving & Troubleshooting: Investigates, diagnoses, and resolves complex technical and functional issues by analyzing system interactions across infrastructure, networking, and application layers.

• Testing & Quality Assurance: Designs, executes, and refines test cases for validating new and existing functionality, ensuring quality control and system reliability.

• Technical Documentation: Develops clear and comprehensive documentation, including system architectures, workflows, and troubleshooting guides, to support knowledge-sharing and compliance.

• Collaboration & Stakeholder Engagement: Works effectively with technical and business teams to align solutions with product and operational requirements, ensuring smooth implementation of changes.

• Analytical Thinking: Assesses system behavior, identifies trends, and recommends improvements to enhance performance,  maintainability and reliability.

• Regulatory Compliance & Governance: Ensures regulatory compliance by documenting data integrity, security measures, and system processes in alignment with financial industry standards.

• Technical Communication: Clearly conveys complex technical concepts to both technical and non-technical stakeholders, facilitating issue resolution and decision-making.

• Incident Management: Applies structured problem-solving methodologies to troubleshoot incidents efficiently, escalating when necessary to the appropriate engineering or infrastructure teams.

• Process Improvement: Identifies and drives process enhancements that improve system efficiency, reduce operational risk, and increase overall reliability.

• Industry Awareness & Continuous Learning: Keeps up to date with industry trends, emerging technologies, and financial regulations to ensure continuous improvement and adaptation to evolving requirements.

Technology & Tools

• Network and infrastructure tools for debugging connectivity and latency issues

• Database querying for data analysis (SQL Server, PostgreSQL)

• Financial market protocols and integration (REST and GraphQL APIs)

• Manual testing frameworks and methodologies (TestRail)

• Automated testing tools (e.g. Selenium, Postman, JMeter, Robot Framework)

• Unit testing tools (e.g. xUnit )

• Confluence, SharePoint, or similar documentation platforms

• Flowchart and process visualization tools (e.g. Miro, Visio, Lucidchart)

• CI/CD pipeline visibility for tracking builds and deployments (Buildkite, TeamCity, Artifactory)

• Cloud and on-prem infrastructure environments (AWS, VMware-based)

Why work with us?

Join us in shaping the future of financial services in Southern Africa. 

Our mission is to provide locally relevant technology, backed by exceptional service and support, empowering our clients in trading, market data, advice, and investment management to deliver their best.

If you’re passionate about financial technology and excited to create solutions that drive the future of the industry, this is the place for you. We’re seeking innovative problem-solvers who are eager to grow their skills and capabilities. If you're driven by delivering outstanding service, thrive in a collaborative environment, and want to make a real impact, you’ll find a fulfilling career with us.

Our culture is rooted in values of going beyond, acting smart, and winning together, with adaptability, accountability, and inclusivity at the heart of everything we do. We offer industry-leading benefits that support you at every stage of life, including long weekends, flexible working, generous parental leave, and a connected team culture.

We’re excited to build the future of fintech—come be a part of it!
#LI-Hybrid

Employment TypeEmployee

Time TypeFull time