Systems Analyst ll

At Paladin Technologies Inc. we have a technology team serving our enterprise clients’ physical security and audio video needs.  The Systems Analyst will be responsible for delivering and maintaining the IT infrastructure that supports these platforms.
RESPONSIBILITIES:

• Install, configure, and test server, storage, and network infrastructure
• Install, configure, and test virtualization platforms
• Install, configure, and test Physical Security and AV management software platforms
• Analyze customer requirements and implement system features to meet those needs
• Analyze system constraints, performance, and workload requirements
• Apply configurations to maximize system performance
• Configure and test off the shelf integrations to enable event and control interoperability between subsystems
• Develop and support custom integrations and macros enabling interoperability between subsystems and advanced features
• Develop scripts, images and other automation techniques to minimize repeat work and improve consistency
• Maintain, troubleshoot, and service issues related to the above infrastructure
• Plan and deliver software and OS upgrades
• Develop and maintain Method Of Procedures for system upgrades and implementations
• Work directly with other Systems Analysts, Project Managers, Sales, and Engineering resources to help design IT infrastructure supporting Physical Security and Audio Video solutions
• Support sales and design efforts and activities in specifying IT components and integration methods
• Be accountable for the installation and integration of systems, ensuring timelines are met and a quality solution is delivered
• Work closely and collaborate with our Integrated Systems Technicians to ensure successful system delivery
• Respond, support, and be available to Integrated Systems Technicians, while supporting and mentoring their learning and growth in IT infrastructure
• Develop and maintain client relationships while building confidence and respect in the organization’s abilities throughout the industry
• Support the PMO in planning deployments
• Prepare and maintain documentation in an efficient and professional manner
• Be organized, enthusiastic, and take direction from PTI leadership

REQUIRED QUALIFICATIONS:

• Minimum of 3 years’ progressive experience in Information Technology, with proven experience in designing, deploying, and supporting complex systems
• Post-secondary degree or diploma from a Technology Institute in computing or electronics, or equivalent training with the armed forces.
• Ability to pass varying levels of security clearance
• Clear and concise written and verbal communication skills, with the ability to present technical data and analysis to internal and external stakeholders
• Sound organizational skills, with the capability to handle multiple tasks and projects in a fast-paced and priority-changing environment
• Ability to work independently or in a team environment, with strong interpersonal skills
• Willingness to mentor and build the technical abilities of the organization
• Strong analytical and problem-solving skills
• Comfortable with remote work and participating in remote teams

Experience with the following technologies is required:

• Windows Server, Windows 10/11, and SQL Server
• VMware, Hyper-V or other HCI/virtualization platforms
• IP networking, SD-Wan, routers/switch configurations
• Backup, replication and DR concepts
• Powershell and other scripting languages
• Cybersecurity and system hardening
• Accreditation or certification from a major network supplier such as Cisco
• Accreditation or certification with Windows Server and SQL Server

PREFERRED QUALIFICATIONS/SKILLS:

• Understanding of, and experience with, Physical Security system integration, including CCTV, Access Control, Intercom, Intrusion or Audio Video management platforms
• AWS or Azure cloud computing and network environments
• C#, C++ or other modern programming languages
• Devops and other advanced system delivery and support automation

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects,  and operating office equipment.

WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• The office is clean, orderly, properly lighted and ventilated.  Noise levels are considered low to moderate
• Some travel may be required.

PAY RATE: $90,000 - $109,000 (DOE)
​​​​​​​BENEFITS:  
Colleagues and their families are covered by medical, dental, vision, company provided basic life insurance and AD&D and short-term disability, telemedicine & virtual counseling.  Voluntary insurances offered include life insurance and AD&D, short-term disability, long-term disability, accident, critical illness, and hospital indemnity insurance, and HSA & FSA accounts. Colleagues may also enroll in the company’s 401(k) plan with company match plan.  Colleagues will also receive PTO (paid time off), sick leave (as per state legislation), and 7 paid holidays.