Ready to Ignite your career and work alongside some of the most innovative and brightest professionals in federal services today? Join us and unleash your potential working in an agile environment alongside the men and women charged with ensuring the success of one of the most important missions in American Government. This role is critical to maintaining operational readiness during both routine operations and major cloud migration efforts. As an Enterprise Infrastructure Monitoring Specialist, you will be responsible for designing and implementing real-time monitoring solutions that provide actionable insights across on-premises and cloud environments. Your work will ensure early detection of performance issues, proactive incident resolution, and compliance with security policies. By leveraging industry-leading monitoring tools, you will help maintain 99.99% system uptime, supporting mission-critical Census operations without disruption. If you have a passion for preventing downtime, improving system resilience, and integrating cutting-edge monitoring technologies, this role is for you.
Responsibilities:
- Administer and maintain Windows Server and RHEL environments, ensuring availability and compliance.
- Deploy and configure VMware virtual machines, snapshots, and templates.
- Implement system security baselines and patching strategies using Red Hat Satellite Server and Microsoft Endpoint Configuration Manager.
- Support disaster recovery exercises, data backup validation, and failover testing.
- Maintain IT asset and configuration management repositories, documenting baselines and deviations.
- Provide technical troubleshooting and end-user support for on-prem and hybrid cloud environments.
- Monitor and respond to infrastructure alerts and ensure integration with EOC monitoring tools.
- Develop automation scripts and Ansible playbooks for routine administrative tasks.
- Bachelor's Degree in Computer Science, Information Technology, or a related field.
- 6+ years of experience in managing data centers, modernization environments, or similar work experience.
- Excellent leadership and communication skills
- Strong problem solving skills and the ability to solve complex technical challenges
- Ability to obtain and maintain a government clearance as required for program performance and access to sensitive information.
- Supporting Microsoft and Linux systems physical and virtual builds and skills to modify web-related settings via CLI
- Providing system or application administration for web-based applications and web-based COTS products
- Experience with SQL Server database administration
- Experience with web server configuration (IIS, NGINX, Apache)
- Resolving application and system software problems
- Evaluating and recommending hardware/software enhancements as needed including management of system updates and patches
- Experience with the interpretation and remediation of industry standard security findings and vulnerabilities
- Experience troubleshooting configuration and integration issues in development, test and production environments
- Experience creating of a variety of scripts
- Monitoring and optimizing system performance
- Configuring security on supported platforms, researching security issues / warning notifications for applicability and implementing patches and fixes
- Interfacing with developers and security team members to address scan findings
- Performing scheduled and allocated work, providing guidance on modernization initiatives, and resolving problems to meet technical performance and financial objectives
- Maintain existing systems by analyzing, designing, and implementing changes to the system baselines so that baseline changes meet customer requirements. You will also work with upcoming technology refresh projects
- Contribute to operational and system support documentation in accordance with the program’s configuration management procedures, regularly notifying the team lead when problems or issues arise that are outside the normal scope of work are other activities you will get to support
- 401(k) with matching and 100% Vested
- Health Insurance - 3 plans to select from
- Dental insurance
- Vision Insurance
- Health savings account
- Life insurance
- Short Term Disability
- Long Term Disability
- AD&D
- Paid time off
- Professional development assistance
- Training
- Tuition reimbursement
- Flexible schedule
- Flexible spending account
- Referral program
- Paid Legal Plan
- and more....
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic. In accordance with EO 13665 Final Rule, Ignite IT will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Applicants selected must be able to possess and maintain a government clearance
Top Skills
What We Do
Passion and Purpose. We are a start-up borne out of a group of architects and engineers providing solutions that transform with digital breakthroughs.
We Partner - Partnership to us means being all in - on the ground, in the weeds, producing and delivering mission solutions.
We Innovate - driving digital innovation and experimentation to improve decision services for the American people.
We Engage – co-creating to deliver HCD (human centered design) to solve tour customers digital challenges.
We Deliver – and take pride and accountability in everything we do.
We are Ignite IT.
Ignite IT deploys teams that are customer-obsessed, delivering a CX (Customer Experience) renaissance to our Private and Public Sector customers. We combine Commercial BX (Business of Experience) with customer delivery experts to benefit agencies to innovate and improve services and launch new digital solutions. We have built a company foundation dependent on each of our employee’s success, and provide a healthy, engaging, community where learning and knowledge sharing are encouraged. We empower our employees to be bold, continually innovate and propose new ideas to improve processes and services. We engage daily on work that touches millions of people, always focusing on positive impacts and results.
We enable mission services that enable Enterprise companies to succeed in digital transformation, protect Border Agents, deploy the Army Reserve and National Guard, providing decision dominance to make America safer. We apply these digital services across the Private and Public Sectors to include include HHS, DHS, AOUSC and Army. We aim to continually raise the bar for our customers to expect more from their digital services. For more information, visit www.igniteitservices.com
