KeenLogic is seeking a System Administrator to join our team at NYC Department of Social Services.
The System Administrator will oversee the entire lifecycle of server creation and configuration, ensuring seamless integration, adhering to security protocols. The successful candidate will have strong troubleshooting skills and the ability to resolve complex issues.
Tasks & Duties
• Incident Troubleshooting and Environment Support
• Proactively troubleshoot and resolve complex issues in production environments, employing advanced diagnostic tools and methodologies to ensure minimal disruption collaborating with development teams.
• Persistent flow building test environments, mirroring production settings to facilitate seamless transitions and accurate testing.
• Ensure that the application environment is according to the agency standards.
• Orchestrate the deployment of applications to production environments, utilizing a blend of Windows architecture, Azure DevOps pipelines, and Octopus Deploy automation to achieve consistent and reliable releases.
• Server Administration and Configuration
• Architect and maintain IIS environments for hosting critical applications, ensuring all software configurations and optimization for performance and reliability.
• Oversee the entire lifecycle of server creation and configuration from building in VM Ware, Hyper-V and ensuring seamless integration with domain services and adherence to security protocols by configuring security components [McAfee, CrowdStrike] implementing load balancers, conduct comprehensive traffic analysis, and install quality enhancing tools like AppDynamics and other tools.
• Implement comprehensive server monitoring and maintenance using AppDynamics and other tools for performance assessment, anomaly detection, detailed reporting, routine maintenance, scheduled tasks management, and backup/recovery operations.
Required Skills
- Minimum 4 Years Hands-on experience in automating mobile applications using APPIUM and Angler applications with Protractor tool (Should be able to work independently.
- Minimum 4 Years Experience Cloud Computing and Automation: Windows IIS & Azure administration.
- Minimum 4 Years Experience End-to-End Server Support: Building servers in Hyper-V, domain integration, security components installation, IIS setup, application hosting, and load balancer administration.
- Minimum 4 Years Full Stack Experience with programming languages Full Stack Python, .NET, and SQL Database.
- Minimum 4 Years Experience with Administrative tools ServiceNow, AppDynamics, SharePoint, and Azure DevOps.
- Experience with McAfee, CrowdStrike, AppDynamics, VMWare, Hyper-V
Top Skills
What We Do
Today’s government agencies must continually evolve to keep pace with the dynamic and rapidly changing technology landscape. To ensure continual innovation and improvement, these agencies must be able to anticipate all future needs while embracing technological advancements.
At KeenLogic, we create value through differentiation, innovation, and technology to drive high-quality enterprise IT services such as help desk as a service — for government customers. We combine the latest states of “what is” with an unrealized yet needed version of “what could be.”
KeenLogic operates two distinct lines of business:
(1) Enterprise IT Services (Helpdesk/Service Desk)
(2) Network/Internet Services (Fixed-Wireless Microwave Broadband)
We have a 10-year track record of high-quality performance and service delivery and a reputation for taking exceptional care of our team.
The company is well funded and capitalized to support new project ramp-up and overhead costs, has a highly experienced executive and management team, and a board of directors with over 20 years of management and operations experience.
We aim to provide the highest standard of customer service to government agencies by leveraging a corporate foundation that is built on CMMI Level III business processes, leadership, and financial strength.
Key attributes:
• 10-year history of providing quality, customer-focused IT solutions
• Excellent past performance and track record
• 95% employee retention rate
• Small business agility with large business resources
• Secret facility clearance
• Well capitalized for project ramp-up
• KeenLogic is a reputed enterprise IT services and help desk solutions provider that answers today’s problems while anticipating the needs of tomorrow.
