About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
What you will do
In this role you will support and maintain the Atlassian family of products in our Jira Cloud – Jira Software, Jira Service Management (JSM), Confluence, Jira Product Discovery, Bitbucket, StatusPage, and others – for the P&T organization, as well as, to a lesser extent, support and maintain our Apptio TargetProcess instance.
General Responsibilities
-
Own configuration, maintenance, administration, and support of Atlassian products.
-
Serve as an advocate and Subject Matter Expert for Atlassian within P&T
-
Gather requirements, propose solutions, prepare status reports, and develop roadmap presentations.
-
Design, architect, deploy, integrate, improve, troubleshoot and support scalable development, test, and production environments running various Atlassian components.
-
System Administrator Responsibilities
-
User Management: Creating, updating, and managing user accounts and permissions.
-
Jira Project Configuration: Setting up and configuring projects, issue types, workflows, and custom fields.
-
System Maintenance: Monitoring system performance, managing upgrades, and implementing patches.
-
Workflow Management: Designing and optimizing workflows to support project management best practices.
-
Customization: Implementing customizations to meet the needs of various teams, including dashboards, filters, and reports.
-
Integration: Coordinating Jira integrations with other tools and applications (e.g., Confluence, Bitbucket).
-
Technical Support: Providing support to users, troubleshooting issues, and resolving queries related to Atlassian products’ usage.
-
Documentation: Maintaining documentation of configurations, processes, and best practices.
-
-
Atlassian/Jira Developer Responsibilities
-
API Integration: Developing and integrating third-party applications using Jira APIs.
-
Automation: Implementing automation scripts to improve efficiency and streamline processes.
-
Custom Reports: Building custom reports and dashboards to provide insights into project metrics.
-
Code Reviews: Reviewing and maintaining existing code, ensuring quality and compliance with best practices.
-
Collaboration: Working with cross-functional teams to gather requirements and provide technical solutions.
-
Testing: Conducting unit tests, regression tests, and participating in user acceptance testing of new features.
-
Performance Optimization: Analyzing and optimizing performance issues related to custom development or Jira instances.
-
What you’ll need to succeed in this role
-
5-8 years of experience in configuration, administration, and maintenance of Jira Software, Jira Product Discovery (JPD), OpsGenie, Confluence, Jira Service Management (JSM), and Bitbucket in a technology or high-growth SaaS product development company.
-
Experience customizing Jira projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes.
-
Strong Jira Query Language (JQL) knowledge and experience customizing workflows, setting up dashboards, and generating reports
-
Strong JavaScript and SQL knowledge
-
Ability to write scripts to automate and customize Jira, including scheduling and resource loading.
-
Excellent problem-solving skills, with an ability to recognize opportunities and develop ways of addressing them
-
Strong communication skills and enthusiasm to help others.
-
Ability to manage multiple tasks concurrently in a fast-paced environment.
-
Ability to document and explain technical details clearly and concisely.
-
Bachelor's of Science degree in Engineering or other related discipline
Additional experience desired
-
Experience directly integrating Atlassian products with other systems is preferable.
-
Experience with IBM TargetProcess is desirable, but not required
-
Experience with GitHub is desirable, but not required
-
Familiarity with AI is desirable, but not required
-
Plugin Development: Creating custom plugins and extensions to enhance Jira's functionalities.
Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to [email protected]. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
Top Skills
What We Do
In a time when connection matters more than ever before, Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning integration platform helps businesses innovate for the future and carry out critical missions that can ultimately change lives, helping us earn recognition as one of Inc 5000’s fastest-growing private companies in the U.S. Boomi boasts an award-winning product and work culture, including Inc. Magazine’s Best Workplaces, as well as two international Stevie® Awards for Company of the Year and Product Innovation. With both our CEO and CFO based in greater Boston, Boomi recently garnered recognition from Comparably for Best Company for Career Growth and Best CEOs for Diversity.
A category-leading, global SaaS (Software as a Service) company, Boomi pioneered iPaaS (Integration Platform as a Service) and recently set a record for the largest customer base in the industry today, including several Fortune 500 companies and notable brands globally, such as Moderna, Novartis, LinkedIn, Cisco, AT&T, and Australian Red Cross.
Boomi’s cloud-native, low-code platform helps organizations across multiple industries intelligently connect data and applications, streamline workflows and deliver more integrated customer experiences. From Moderna creating its vaccine faster to Union Bank & Trust quickly supporting PPP loans to UMass and Cornell University accelerating transformation into cloud-first connected campuses, Boomi's iPaaS was the foundation enabling these organizations to modernize their IT system and accelerate digital transformation.
Positioned as a Leader in the Gartner® Magic Quadrant™ for Enterprise Integration Platform as a Service (EiPaaS) for eight consecutive years, Boomi consistently garners numerous awards, including the Gold Globee® Award in the Platform as a Service (PaaS) category. We boast a worldwide network of approximately 800 partners, including Accenture, Deloitte, SAP and Snowflake; and partner with the largest hyperscaler cloud service providers, including Amazon Web Services, Google and Microsoft, among others.
Why Work With Us
Boomi boasts an award-winning work culture built on five core values: Play for Each Other, Go Beyond, Create Awesome Things, Build Trust and Own It. As we grow rapidly, invest in talent, and cultivate careers, much opportunity exists for professional growth and participation in our vibrant employee resource groups
Gallery
.png)
_0.png)
