Systems Administrator II

Why Orthofix?
    

Guided by our organizational values – Take Ownership | Innovate Boldly | Win Together – we collaborate closely with world-class surgeons and other partners to improve people’s quality of life. At Orthofix, we want team members who build relationships and share knowledge, challenge the status quo, and deliver results every day to help us achieve our vision to be the unrivaled partner in Med Tech.  

Our global team of over 1,600 employees brings to market highly innovative, cost-effective, and user-friendly medical technologies that heal musculoskeletal pathologies for patients and the healthcare professionals who treat them. Looking to change people’s lives? Look no further.

How you'll make a difference?

Provides support for enterprise level servers, data storage, and networks in the corporate office and shared global data center.  As a member of the IT Infrastructure team, this position will assist in high level resolution of end user requests. This position is responsible for providing controls around backups, system patching, support for new corporate subsidiaries, and maintenance of critical processes.  Reports to the Senior Manager of Information Technology.

What will your duties and responsibilities be?

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Maintain servers including hardware and O/S issues. 

• Maintain network, diagnose and troubleshoot complex problems on the network.

• Maintain backups on enterprise systems (including ERP, data warehouses, email and application servers).

• Monitor and make recommendations regarding system performance.

• Perform enterprise level backup and restore utilizing Veeam, HYCU or equivalent system backup applications.

• Document and publish all network and system configurations.

• Develop and support proactive monitors for systems and application servers.

• Manage projects related to infrastructure and customer requests.

• Work with users in identifying and resolving issues in business applications.

• Perform audits and tests on internal systems to ensure that all is performing optimally.

• Support the Database Administrators with Linux support, disk support, and local networking.

• Proactively establish effective relationships and support others in achieving high performance.

• Coordinate with other I.T. department team members in resolving issues to the customer's satisfaction. 

• Provide excellent customer service.

What skills and experience will you need?

• In depth experience in Microsoft Server and Linux administration and troubleshooting.

• Experience with Microsoft Exchange Server 2016 or newer and managing Hybrid Exchange Online mail systems.

• In depth experience with Microsoft AD and Azure AD.

• Experience with Microsoft Entra.

• Experience with enterprise Backup solutions.

• 2-3 years’ experience in enterprise level hardware and software including Cisco switches, VMWare, NetApp, EMC, UCS, Dell PowerEdge.

• Knowledge of LAN and WAN network administration concepts and techniques. 

• Experience in server and network monitoring tools.

• Must have knowledge of commonly used concepts, practices and procedures.

• This position requires a proactive, problem-solving individual who is able to manage a varied workload with constantly changing priorities. 

• Individual must be detail oriented, accurate, well organized and able to work effectively under pressure. 

• Must have excellent interpersonal skills by demonstrating the ability to develop and maintain positive rapport with a diverse employee/customer population. 

• Training and mentoring of junior technicians, working in a team environment.

• Must be able to meet expectations of the position with minimal guidance or supervision. 

• On-call after hours and on weekends for server and network support is required.

 What qualifications are preferred?

• Highly organized.

• Presenting project updates, training and new ideas to audiences.

• SOX audit experience is a plus.

SUPERVISORY RESPONSIBILITIES:

• N/A

PHYSICAL DEMANDS AND WORK CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit for extended periods of time; frequently required to stand, walk and use business equipment daily such as P.C., copier, fax, telephone, etc.; occasionally required to reach overhead, bend, and lift objects of up to 35 lbs.

• Eyesight and hearing must be correctable to standard level.

DISCLAIMER

The duties listed above are intended only as representation of the essential functions of this position.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.  The job description does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer.  Nothing in this document alters an employee’s at-will employment status.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, religious creed (including religious dress and grooming practices), color, caste, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age (40 and over), protected medical condition (including cancer and genetic conditions), genetic information, disability (mental and physical), reproductive health decision-making, medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, or any other protected status in accordance with all applicable federal, state, and local laws.

This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.