Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021!
Belay Technologies is seeking a System/Network Administrator (SNA) to join our intel team. This position is on the Service Desk, and the required schedule is 8 am to 4 pm Monday through Friday. This role will support the IT requirements of users in the headquarters building and in the enterprise.
The person will...
- Provide exceptional customer service and professionalism in support of Field organization users, while being willing to learn, also be willing to be flexible, and be able to manage multiple priorities while working within a team of less than 10 people.
- Unlock user accounts, reset passwords, assist with PKI import/renewal, perform file transfers, create accounts, perform data transfer agent responsibilities, resolve VPN account issues, provide accesses.
- Develop and update documentation for SOP’s and troubleshooting procedures.
- Contribute to technical contract deliverables like weekly/monthly reports, etc.
- Use a ticketing system, document repository, and customer tools and applications.
Candidates should have the following qualifications:
- TS/SCI Clearance with polygraph
- Five (5) years' experience as an engineer in programs and contracts of similar scope, type, and complexity is required
- Bachelor's degree in a technical discipline from an accredited college or university is required
- Five (5) years of additional SA experience may be substituted for a bachelor's degree
The candidate must currently possess and maintain one of the following certifications:
- Microsoft Technology Associate-IT Infrastructure (MTA-IT)
- Microsoft Certified Solutions Associate - Desktop (MCSA-DT) Windows 7
- Microsoft Certified Solutions Associate - Desktop (MCSA-DT) Windows 8
- Microsoft Certified IT Professional - Windows Client (MCITP-Client) Desktop Support Tech on Windows 7
- Microsoft Certified IT Professional - Windows Client (MCITP-Client) Desktop Admin on Windows 7
- Computer Technology Industry Association - (A +)
- Computer Technology Industry Association - (Network +)
- Computer Technology Industry Association - (Storage +)
- Or equivalent approved by COR-T
Perks and Benefits:
- 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program
- 10% matching in 401(k) contributions vested on day one
- $5,000 annual training/tuition
- Student Loan Repayment Program
- 100% company-funded HSA
- Rich medical coverage (100% coinsurance)
- Dental coverage including orthodontia
- Up to $420,000 in life insurance, premiums 100% company funded
- Amazon Prime, gym reimbursement, monthly lunches, games and prizes
- Pet adoption program, generous referral bonus program, fun events, and more!
At Belay, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development.
Salary Range:
$114,000 to $164,000
Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Top Skills
What We Do
Belay Technologies, Inc. is a certified Service Disabled Veteran Owned Small Business (SDVOSB) located in the Baltimore-Washington area providing technology and engineering services to the Department of Defense (DoD) and expanding into the commercial market. Belay Technologies specializes in technical IT services including; software development, virtualization, systems administration, networking, and testing.
Belay continues to expand, and we are always seeking top talent. Belay is more than just a company.....It's a culture. With our work hard, play hard edge and a family-like feel, our employees feel at home with Belay. We are a laid back, fun, innovative team that gets together monthly for lunches, enjoys company parties, bbq's and fun adventures together, and joins in volunteer and charity events as a socially aware company.
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