System Engineer III

A position at FTI can be the answer to your future career. In this role, you’ll be part of a progressive national leader in electrical planning, engineering, technology and energy services. FTI enables employee growth and success through industry-leading training and development, utilization of the latest industry technologies, and an uncompromised focus on safety. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package that boasts everything from paid training and tuition reimbursement to an award-winning wellness program.

The Business Technology - System Engineer III is responsible for the operations of secure and highly available computing applications, platforms, servers, and networks; they install, maintain, upgrade and continuously improve the operating or application environment. They also maintain the ongoing reliability, performance and support of the infrastructure and systems. This includes monitoring, responding to incidents, problems, and planning for growth.
This role deploys the release of new technologies as well as design, install, configure, maintain and perform testing of the server operating systems, networks and related utilities and hardware. This role must have customer service orientation, vendor relationship skills, attention to detail and strong communication and collaboration skills are critical to the success of this role.

MINIMUM REQUIREMENTS

Education: Associates degree in Information Technology or Business, or equivalent professional experience and relevant training

Experience: 8 years or more experience with system administration and security and systems such as; O365, Nutanix, VMWare, Citrix, Commvault and Windows Infrastructure                                    

Microsoft Certified Solutions Expert (MCSE): Cloud Platform & Infrastructure - Required 

VMware Certified Professional - Required 

Citrix Certification - Required

Travel: 15%

Work Schedule: Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday – Friday; However, work may be performed at any time on any day of the week to meet business needs.

KEY RESPONSIBILITIES

• Work Complexity:
  • Maintains, monitors and supports servers, storage, virtual environment, cloud platforms, and backup infrastructure, system security.
  • Follows defined procedures to monitor systems and resolve problems.
  • May support one or more infrastructure platforms of medium to high complexity with multiple concurrent users ensuring control, integrity, accessibility and performance.
• Project planning:
  • Participates and may take lead in short-term planning efforts with stakeholders and Business Technology Leaders.
  • Works with project teams to understand business needs, makes recommendations for solutions and ensures business needs are met.
  • Works with other engineers to understand technical requirements.
  • Participates in vendor meetings to determine appropriate solution, implementation plans and/or support planning.
• Operational support:
  • Monitors alerts and takes appropriate actions; performs routine maintenance tasks for assigned systems such as backups and patch management; performs health checks based on check lists, makes recommendations for remediation or additional checks to perform.
  • Monitors system operating capacity in terms of uptime, availability and security, monitors hardware/software activates and resource utilization for capacity planning, makes recommendations for system upgrades as needed.
  • Identifies problems and optimizes performance as needed; escalates as appropriate; follows change management process and procedures.
  • Analyzes and reports on operational metrics to ensure success in process improvements and capacity planning; provides recommendations for improvements needed.
  • Provides production support for escalated items, troubleshoots problems, notifies appropriate resources in the event of failure and works with resources to resolve issues; complies with service level agreements.
  • Adheres to security requirements and procedures, reports issues as appropriate, makes recommendations for any necessary improvements.
  • Documents new or modified functions, modules, systems or configurations.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

SURGE your career forward!
Employees at FTI grow faster because they are a part of a nationally leading team of electrical planners, engineers, designers, electricians, and business professionals.

• Your Personal Growth: Build your career path by taking advantage of our industry leading training and leadership development programs.

• Leverage Technology: Our virtual design and build programs that offer the latest in robotic total stations, 3D scanning, virtual and augmented reality and drone surveillance and assessment.

• Uncompromised Safety: When we see others in our space averaging 2.7 safety rating and ours average .42, you know that we value you and your safety above all else.

We offer competitive, merit-based wages; career path development and flexible and a robust benefits package that boasts everything from paid training, tuition reimbursement and a top-notch wellness program.

We pride ourselves on a “Ground up Growth” mentality that puts you in the spotlight. Becoming a member of the FTI team means you’ve officially put yourself in the driver’s seat of your career. Through our career development and continued education programs, you’ll have options to position yourself for success.

FTI is a “Merit to the Core” organization, and we pride ourselves on our ability to reward and recognize top performers.

BENEFITS ARE THE GAME CHANGER
FTI enriches the lives of its employees through industry-leading total rewards. Our compensation, benefits, time off, and wellness programs are designed to reward individual results that create team success, improve financial security for our employees and their families, and encourage healthy lifestyles. As an eligible employee*, your programs include:

• Medical, Dental, Vision, and Prescription Drug Insurance

• Company-Paid Life and Disability Insurance

• Flexible Spending and Health Savings Accounts

• Award-Winning Wellness Program and Incentives

• 401(k) Retirement & 401(a) Profit Sharing Plans

• Paid Time Off

• Performance Incentives/Bonuses

• Tuition Reimbursement

• And so much more!

*Regular/Full-Time Employees are eligible for FTI benefit programs.

We stand strong in our values as we work to Create World-Class Opportunities to Succeed through:

• Uncompromised focus on keeping people SAFE.

• Building TRUST in everything we do.

• REDEFINING what’s possible.

• Rewarding individual results that create TEAM SUCCESS.

If you’re ready to learn more about growing your career with us, apply today!

Faith Technologies, Inc. (FTI) is an Affirmative Action Employer/Equal Opportunity Employer. FTI will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older. Faith Technologies, Inc. will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30.