System Analyst

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Toronto, ON
Remote
Mid level
Information Technology
The Role
As a System Analyst, you will bridge the gap between software teams and business units, documenting and analyzing requirements, collaborating with stakeholders, and ensuring that software solutions align with business objectives. Your role includes troubleshooting, optimizing existing systems, and facilitating effective communication across teams.
Summary Generated by Built In

About our Company:

Based in Denver, Colorado, Cologix is North America's leading network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 40+ digital edge and ScalelogixSM hyperscale edge data centers in 11 markets across the United States and Canada along with a carrier-dense ecosystem of 700+ networks, 360+ cloud providers, 30+ onramps and six Internet exchanges.  We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients.

About the Position: 

Cologix is searching for a System Analyst to be the bridge between our software teams and other business units. This individual will help the organization solve technical issues by evaluating, documenting, tracking, and helping to launch custom software and integrations. At this core, they will seek to understand the high-level requirements to break them down into technical detailed requirements, then work closely between engineering and business stakeholders to ensure that software solutions meet business objectives. 

What you do daily:

  • Collaborate with business stakeholders and end-users to define and document requirement specifications (fit-gap analysis, RTM), functional documentation, data mapping, system diagrams, High-level Work Breakdown Structure (WBS), and flowcharts to ensure a clear and comprehensive understanding of objectives
  • Conduct in-depth analysis of existing software systems, identifying areas for improvement, optimization, and integration of new features
  • Liaison between technical and non-technical resources to facilitate effective communication and ensuring alignment of goals
  • Collaborate with quality assurance resources and end users to design/conduct test cases, scenarios, and test plans based on documented requirements
  • Stay up to date with industry trends, best practices, and emerging technologies to propose technical recommendations or alternatives, including cost and benefit analysis
  • Triage and troubleshoot reported bugs
  • Review and assess impact of software vendor's release notes
  • Assist team in removing Impediment and in grooming backlogs for future activities

What makes you a good fit: (Qualifications)

  • BA in computer science or information technology, or equivalent experience
  • Minimum 3 years of experience in software analytics, programming, IT, and/or systems support
  • Experience designing, scaling, and supporting high performing systems
  • Proven track record working collaboratively in cross-functional teams, bridging the gap between technical and non-technical team members.
  • Proficiency in creating clear and concise software requirement documents, use cases, and user stories.
  • Working experience in a distributed software architecture
  • Knowledge in programming concepts and code languages such as JavaScript, SuiteScript, and Apex and/or similar languages preferred
  • Experience supporting common enterprise ERP & CRM platforms, including NetSuite, Salesforce, ServiceNow, MuleSoft, or related systems
  • Experience with software development tools like Jira or similar
  • Technology or Project Management certifications and training a plus

***Applicants must be authorized to work for any employer in Canada. We are unable to sponsor or transfer sponsorship of an employment visa / work permit at this time.***

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.  If you need assistance in applying for any of our open positions, please contact us at [email protected] or call 720-940-2551. 

The California Consumer Privacy Act (“CCPA”) creates privacy rights relating to the collection, sale, disclosure, and deletion of consumers’ personal information. The CCPA requires businesses to provide consumers, including job applicants and employees, with information about their rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used. For additional information regarding your rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used, please see https://cologix.com/privacy-policy/.

Cologix’ data centers are ISO 27001:2022 certified. ISO 27001:2022 certification and the Cologix portfolio of information security, information privacy and other industry recognized certifications represents our dedication to insuring the Confidentiality, Integrity and Availability of company and customer information systems and assets. At Cologix, information security is everyone’s responsibility. Cologix employees are responsible for:

  •  Understanding and following Cologix' information security, cybersecurity and privacy policies, procedures, and standards.
  • Ensuring conformance to all information security, cybersecurity and privacy policies, procedures, and standards.
  • Remaining vigilant and reporting any suspicious activity or possible vulnerabilities, weaknesses, threats, or breaches in Cologix information security to company information security and privacy officers.
  • Actively participating in Cologix’ efforts to maintain and improve information security

Top Skills

Apex
JavaScript
Suitescript
The Company
HQ: Denver, CO
298 Employees
On-site Workplace
Year Founded: 2010

What We Do

Cologix is reinventing the edge—building the data centers of tomorrow by integrating hyperscale edge capacity with robust interconnection. Our dedicated, experienced local teams foster industry-leading service, supporting you through every aspect of your digital infrastructure journey.

One connection to our ecosystem empowers your digital transformation, connecting you to the solutions and partners you need.

For a tour of one of our data centers in Ashburn, Columbus, Dallas, Jacksonville, Lakeland, Minneapolis, Montreal, New Jersey, Silicon Valley, Toronto or Vancouver visit www.cologix.com/contact/schedule-a-data-center-tour/ or email [email protected].

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