rockITdata, a veteran, minority, and woman-owned small business certified by the NWBOC, is a full-service consulting provider that specializes in providing management and IT services. We help companies build efficiencies, decrease cost, and drive better outcomes. We achieve these goals by leveraging industry leading cloud based artificial intelligence and machine learning technologies.
We bring four distinct offerings to Commercial; Federal; and State, Local, and Education clients.
- Management Consulting: We provide advisory services to design, manage, and execute lasting change, leveraging trusted relationships and industry expertise in strategy, organizational transformation, operations, operational excellence, innovation, risk and compliance, human capital, and workforce optimization.
- AI, Data & Analytics: Deploying advanced AI and ML solutions, business analytics to extract actionable insight, data engineering for data warehousing, real-time processing and integrated quality data and platform architecture focusing on cloud and hybrid solutions, security and solution selection and integration.
- IT Transformation: Delivering technology services, covering application lifecycle management, CRM implementation, systems integration, rockITCX contact center solutions, product resale, and IT infrastructure management. Our approach ensures seamless operations and enhanced customer engagement, optimizing technology investments for diverse businesses.
- Mission Support: Specializing in System Engineering Technical Assistance and operations support services to streamline system integration and optimization while ensuring operational excellence for modern enterprises.
Job Description
We are seeking a System Administrator to join our Mission Support team.
Key Responsibilities
- Perform routine system administration tasks and logging data in system admin logs
- Maintain system efficiency
- Troubleshoot a wide variety of systems and networks including high volume or high availability systems
- Troubleshoot issues or problems using knowledge of debugging protocols and processes
- Implement corrective actions quickly to problems and issues identified by customers
Required Qualifications
- Bachelor’s degree or additional relevant experience may be substituted for education
- Experience with a number of debugging protocols and processes
- Experience in troubleshooting a wide variety of systems with high volume/high availability
Preferred Qualifications
- Obtain and maintain a VA Public Trust (Moderate Risk) clearance
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What We Do
We are proud to be a Veteran, Minority, Women-owned Small Business, all certified by the NWBOC. As an experienced AWS, Salesforce and Data Integration consulting firm, we’ve successfully overseen hundreds of implementations for organizations.
Our dedicated approach for all-sized organizations provides expertise and hands-on guidance with a consistent result: Focused, scalable solutions that have been established to meet long-term business goals.
Twitter: @rockITdata
