The Role
As a System Administrator Level 2, you will support IT system infrastructure, manage day-to-day operations of various devices, and troubleshoot both Tier 1 and Tier 2 problems. You'll also configure UNIX and Windows systems, assist users, and optimize systems for performance.
Summary Generated by Built In
System Administrator Level 2
Position Summary
DarkStar Intelligence is seeking System Administrators to provide Cross Domain Service Solutions to over 40 system domains.
Location: Annapolis Junction, MD
FLSA Status: Full-Time
Security Clearance Level: Top Secret/SCI with Full Scope Poly
Citizenship: Applicants must be U.S. Citizens.
Position Type: On-Site
Salary Range: $135K - $145K
Primary Duties and Responsibilities
- Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
- Manage IT system infrastructure and any processes related to these systems.
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
- Manage the daily activities of configuration and operation of IT systems.
- Provide assistance to users in accessing and using IT systems.
- Optimize system operations and resource utilization and perform system capacity analysis and planning.
Minimum Qualifications
- Current Top Secret/SCI w/Polygraph
- Eligibility requires meeting the specified experience and education criteria for each level.
- Required Experience Level 2:
- Twelve (12) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Ten (10) years' experience in the design, plan, installation, configuration, and sustainment of a Red Hat Linux (RHEL) environment.
- Ten (10) years' experience in the creation of automation scripts for configuration, backup, and restoration using well know scripting languages (for example bash/Perl).
- Three (3) years' experience in implementing OS level clustering.
- Five (5) years' experience performing Puppet system administration.
- Five (5) years' experience installing software from YUM repositories, RPM Files, tar-balls, or source code.
- Ten (10) years' experience in researching, acquiring, and applying IAVA patches.
- Eight (8) years' experience in using Unix/Linux command line.
- Five (5) years' experience with VMWare architecture, Installation and configuration. Experience with facilitating failover with VMotion, VMWare template library, and VMWare monitoring capability.
- Required Education Level 2:
- Bachelor’s degree in a technical discipline from an accredited college or university is required.
- Twelve (12) years of additional SA experience may be substituted for a bachelor’s degree.
Top Skills
Bash
Perl
Puppet
Red Hat Linux
Unix
VMware
Windows
The Company
What We Do
DarkStar Intelligence is a Service Disabled Veteran-Owned Small Business that offers advanced intelligence-based solutions to clients in the private and public sector. Our capabilities and personnel provide unique advantages to our customers.
