SVP, Head of Platform & Solution US

This exciting opportunity is an executive position within the North America leadership team, playing a pivotal role in shaping and executing strategic objectives. This role requires a dynamic and strategic leader to oversee key client relationships, drive platform innovation, and ensure excellence in delivery and execution.

Key Responsibilities

Strategic Leadership: Contribute to the formulation and execution of the market strategy, ensuring alignment with overall North American business objectives. Act as a thought leader, driving initiatives to strengthen FNZ’s competitive position in the financial services landscape.
Client Engagement: Serve as the primary executive lead for US implementations, ensuring a strong partnership and transparent communication throughout the delivery phase. Cultivate and maintain senior-level client relationships to enhance client satisfaction and identify opportunities for future growth.
Cross-Functional Collaboration: Collaborate closely with the Regional Head of Delivery and the Regional Head of Operations to ensure seamless coordination across teams for effective platform delivery. Foster a culture of accountability and cross-functional teamwork, driving continuous improvement in delivery processes.
Platform Delivery Oversight: Accountable for the end-to-end delivery of the FNZ platform, including the successful migration of client assets. Ensure that all project milestones are met on time, within budget, and to the highest quality standards.
Solution Quality & Innovation: Oversee the design and implementation of the platform solution, ensuring it meets client requirements and adheres to FNZ’s quality benchmarks. Continuously drive innovation to adapt to evolving market needs and regulatory demands.
Product Strategy & Roadmap: Define and execute the product strategy for the market, acting as the key decision-maker on prioritization and development initiatives. Identify and advocate for future roadmap items in response to client needs and emerging market trends.
Market Analysis & Guidance: Conduct and present comprehensive market and competitor analyses. Leverage insights to inform strategic decisions, guide internal teams, and provide thought leadership to FNZ's clients. Stay informed on regulatory changes and industry advancements to ensure FNZ remains a market leader.
Risk Management & Compliance: Proactively identify and mitigate delivery risks, ensuring all regulatory and compliance requirements are met. Lead engagement with auditors and regulatory bodies as needed, demonstrating FNZ’s commitment to operational excellence and compliance.
Team Development & Mentorship: Build and lead a high-performing team, fostering an environment of professional growth and development. Mentor and support team members, promoting a culture of excellence, inclusivity, and innovation.

Experience required

• Extensive experience in wealth management and the markets in which FNZ and our customers operate.

• Expert in the FNZ proposition, products and all relevant market channels within region

• Experience of working in a regulatory environment and an understanding of the regional regulatory market that applies.

• Experience in a delivery / consulting environment in the financial services / wealth market.

• Degree qualified or above or equivalent.

• Be able to evidence establishing an environment of continuous improvement and capability development.

• Experience in Finance, IT or project management desirable but not essential.

• Confident, and able to take initiative given client– and delivery-focused environment.

• Independent, self-directing and delivery focused working style.

• Superior analytical thinking.

• Commercially aware and focused.

• Intermediate computer skills essential.

• Excellent organisational, administration and time management skills.

About FNZ Culture 

Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.

That’s why we value the strength and diversity of thought in our global team.

The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.

• Customer obsessed for the long-term

• Think big and make an impact

• Act now and own it all the way

• Challenge, commit and win together

Read more about The FNZ Way and our values: www.fnz.com/culture

Opportunities

• Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.

• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies;

• Working in a flexible and agile way that meets the needs of the business and personal circumstances;

• Remuneration, significant financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority;

• We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.