SVP, Global Tracking Sales Leader

About Us

Material is a global strategy, insights, design, and technology partner to companies striving for true customer centricity and ongoing relevance in a digital first, customer-led world. By leveraging proprietary, science-based tools that enable human understanding, we inform and create customer-centric business models and experiences + deploy measurement systems – to build transformational relationships between businesses and the people they serve.

About the SVP, Global Tracking Revenue Leader role

You will be responsible for growing Material’s revenue stream across our Tracking, Research, and Insights offerings. This role will be responsible for engaging with senior-level strategies to meet clients’ objectives. The role supports Material’s financial goals by maintaining and growing existing client relationships and contributing to efforts that establish relationships with new clients. We are looking for someone who is a has a track record of successful leadership, ambitious, a self-starter, and has exceptional client relationship skills. The ideal candidate will be very well-versed in selling a wide variety of insights and research services.

As the SVP Global Tracking Revenue Leader, you will be responsible for Business Growth and the Evolution of the Offering to include:

• Own a number for the growth of Tracking at M+ (10-15% CAGR 2025-2027 with minimum of 5% in 2025).
• Own Tracking growth in terms of GTM, thought leadership, executive sales leader, pitch leadership, etc.
• Co-own the growth and retention of existing Tracking clients, i.e., ensure renewals and continue expansion.
• Co-own efforts to drive Tracking high-up client organizations and to continually up-level the business value.
• Co-own the expansion to other insights and non-insights services on the back of tracking pitches/programs.
• Co-own the continued evolution/transformation of the offering (e.g., strategy, roadmap, capabilities, GTM). 
• The ideal candidate is familiar with experience transformation agendas and role of tracking/measurement.
• Collaborate with other leaders at Material to establish capability and methods to enable improvement of the customer experience based on tracking outcomes.
• Identify and/or hire talent needed to drive tracking growth.
• Responsible for profitable growth of account(s), including existing/expanding current clients and prospecting new clients.
• Successfully builds pipeline and converts that pipeline to closed sales. 
• Build strong business relationships with clients - beyond transactional. 
• Successfully prospects new relationships, alone or w/ support from others. 
• Can identify opportunities needing strategy, insights, tracking, or analytics. 
• Effectively leads to the pursuit of opportunities alone or w/ support of others. 
• Upon winning, touching the work at key points with high-project impact. 
• You will also be accountable to an activity management model within and beyond existing accounts.
• Over time, understand and be able to represent the full suite of Material services.
• Responsible for designing work, scoping, and developing proposals.
• Persuasively and effectively communicate with senior-level clients across multiple industries on behalf of Material.
• Identify and influence key decision-makers at all levels within the target client organization(s) with the goal of pursuing and closing growth opportunities.
• Possess experience delivering client engagements earlier in your career and providing support towards the development of delivery management practices that improve client satisfaction.
• Inspire and motivate cross-functional teams to deliver excellent, industry-leading proposals on digital experience transformation. 
• Advocate for and model an agile mindset and design thinking practices to solve client business problems. 
• Be responsible for forecasting and billing oversight on services sold.

About you 

• 12 - 15+ years of relationship and business development experience in the Tracking/Insights/Research space
• Strong executive presence and presentation skills 
• Experience with creating and delivering client-facing presentations and artifacts in a sales pursuit process.
• Experience working in a matrixed organization that involves collaborating with other Service Line/Industry leaders, practitioners, and other business development professionals.
• Should have demonstrable ability to leverage pre-existing network of clients or contacts in the marketplace.
• Proven ability to develop and secure relationships at all levels within a client organization.
• Strong global, cross-business teaming skills
• Financial management and reporting expertise, including project estimation, P&L on account amongst others.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility.  It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak work periods, or to otherwise balance organizational workload.

Who We Are & What We Care About

• Material is a global company and we work with best-of-class brands worldwide. We also create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are in the top of their class, across industry sectors from technology to retail, transportation, finance and healthcare.

• Material employees join a peer group of exceptionally talented colleagues across the company, the country, and even the world. We develop capabilities, craft and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology and tracking. Our engagement management team makes it all hum for clients.

• We prize inclusion and interconnectedness. We amplify our impact through the people, perspectives, and expertise we engage in our work. Our commitment to deep human understanding combined with a science & systems approach uniquely equips us to bring a rich frame of reference to our work.

• A community focused on learning and making an impact. Material is an outcomes focused company. We create experiences that matter, create new value and make a difference in people's lives.

What we offer: 

In addition to Medical, Dental, Vision, Life, Disability and FSA, Material offers: 

• A work environment that works best for you. Whether that’s fully remote, in one of our offices, or hybrid.

• Flexible & synchronous time off. We trust our colleagues to take responsibility for and manage their workloads. That’s why we offer Flexible Time Off along with synchronous companywide closures and 11 company holidays.

• 12 weeks of paid parental leave. Every parent deserves to spend the first few months of their new child’s life with them. 

• Help planning for your future. We offer 401K match, as well as periodic financial wellness and planning sessions throughout the year.

Pay Range: $160,000.00 - $250,000.00

The rate shown represents a relevant range currently in use at Material. Actual range for this position may differ, depending on location and specific skillset required for the work itself. 

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Privacy Statement

Material is committed to protecting privacy in our recruiting processes for all candidates. For more information, please refer to our Privacy Policy. California-resident applicants should also refer to our California-resident Candidate Privacy Statement.

If you need support with a privacy-related matter, please send an email to: [email protected]o