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Under limited supervision, compiles and provides agents with specific types of Power of Attorney forms.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
1. Reviews requests from various parties to determine which applicable Powers of Attorney should be compiled and distributed.
2. Prepares and mails various types of Power of Attorney forms according to specific agents' needs as requested by Underwriters, Branch personnel, and agents.
3. Records specific data online pertaining to Powers of Attorney in effect.
4. Researches and determines where obligees require Blanket Powers of Attorney on file.
5. Records and files Blanket Powers of Attorney with various obligees.
6. Revokes Powers of Attorney when necessary.
7. Composes a variety of correspondence to Branch office personnel, marketing representatives, agents, obligees, and other Company personnel concerning Power of Attorney requirements.
8. Maintains a current file of all officers of the Western Surety Company, USA, and SBCA.
9. Answers telephone inquiries from agents, obligees, and various Company personnel pertaining to the administration of Powers of Attorney.
10. May perform additional duties as assigned which may include, but are not limited to, Licensing Specialist task support and other duties that support the overall Agency business unit.
Reporting Relationship
Typically Manager or above
Skills, Knowledge & Abilities
1. Good verbal and written communication skills.
2. Good organizational and follow-up skills.
3. Good listening skills and customer service skills.
4. Ability to resolve issues and problems.
5. Ability to work independently and effectively in a high-volume environment.
6. Knowledge of Microsoft Office Suite and other business-related software.
7. Ability to handle multiple tasks and prioritize work.
Education & Experience
1. Typically, a high school diploma or equivalent.
2. Typically, a minimum six months to one year of related experience.
#LI-MH1
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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .
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What We Do
CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.
As a company of allies, we understand the importance of fostering an inclusive and supportive culture for all employees. Our eight Employee Resource Groups elevate the voices of underrepresented groups and champion critical DEI initiatives in the workplace and beyond. We strive to promote an environment of inclusion and continuously work to ensure all employees feel valued and respected.
Why Work With Us
CNA knows the importance of having the tools you need to expand your expertise and develop your career. With a variety of cross-discipline and cross-functional opportunities, CNA provides you with the tools and resources needed to customize your career path and understand what is needed to be effective in your role.
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Employees engage in a combination of remote and on-site work.
