Surety Forms Management Administrator

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
Under general supervision, responsible for the creation and maintenance of the various surety form libraries and form libraries provided by external customers. Ensure that all forms adhere to accepted quality standards.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Design, create and maintain new and revised bond forms, attachments, corporate forms and documents using Adobe ES4, Adobe 7, form Flow, and Elixir including adding fields, bindings and basic Java scripting.
Support automated business processing application form development, testing and implementation.
Utilize Form Flow Application Developer and Form Flow Filler to create Internal Bondline output for use by business Services. Test newly created and revised output to ensure that all final output adheres to accepted quality standards.
Maintain the Intranet Form Library of bond, application and attachment PDF's.
Complete requirements gathering for new and revised Internet bondline packages. Develop new and revised packages, conduct quality assurance and acceptance testing then publish to production.
Maintain records on new and modified forms utilizing an Access database and spreadsheets.
Proactively search for new and updated bond forms to include in our libraries so we offer the most complete forms library to our customers.
Administer Surety Policy Center Forms Inference rules by adding, deleting, and updating forms inference rulesincluding an impact assessment and testing to ensure that all forms inference rules in SPC are in sync with business reference data, product availability and required bond attributes.
Ensure user acceptance testing is complete including DRT validation and business checkout is completed prior to and on release dates for Ibl related projects and for Forms Inference including the development of test cases and scenarios to confirm defects are resolved and new requirements are implemented successfully.
Maintain the CNA Surety portal bond Ibl bond form list, quality check for errors and promote to allpre-production and production environments.
Reporting Relationship
Typically Manager or above
Skills, Knowledge and Abilities
1. General knowledge of the insurance industry and its products and services.
2. Good written, verbal and interpersonal communication skills.
3. Knowledge and competent performance in use of grammar, format, vocabulary skills, and the Business Writing Style Guide.
4. Good decision making, analytical and problem solving skills.
5. Ability to work independently and proactively.
6. Ability to handle multiple tasks and prioritize work.
7. Demonstrate professionalism, courtesy, and discretion in dealing with both internal and external contacts.
8. Good knowledge of Microsoft Office Suite and other business related software, particularly form and form package creation software.
9. Technical knowledge of XML and basic Java Scripting.
10. Possesses a high level of accountability.
Education and Experience
1. Typically an Associates degree or equivalent.
2. Typically a minimum of two years of relevant experience.
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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .