Supv - Quality

Be You - Our people create our best Plexus.  

Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team.

We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as the Disability Confident committed employer, and we recruit purely on the basis of skills and experience. 

Who we are and what we do? 

We help our customers deliver products to the world which have a profound impact on people’s lives. 
From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world.
We’re a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.

Whether you’re looking to start, change, or advance your career find your path at Plexus and leave your mark on the world with us.

Purpose Statement:  The Supervisor of Quality is responsible for providing effective leadership and management of the assigned Quality and/or Supplier Quality process, goods and services in accordance with the quality, delivery and pricing, costing, or expense expectations to meet department and company objectives.

Key Job Accountabilities:

• Effectively communicate functional and organizational goals, quality issues or concerns with Quality personnel to ensure customer expectations are met. Follow proper escalation process when necessary.
• Lead and drive quality excellence by partnering with various functional leads to ensure quality capability that meets or exceeds manufacturing requirements and standards in order to deliver quality products.
• Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.
• Ensure individuals are trained to all applicable Specific Function Training (SFT) requirements as well as have the ability to oversee schedules to meet customer needs based on training and skillsets.
• Monitor and report quality performance to ensure applicable actions are acted on and implemented when required.

Education/Experience Qualifications:

• Bachelor's degree with a minimum of 3 years of experience in the related field.
• A combination of education, experience, and time in field will be taken into consideration, and internal candidates may have distinct requirements tailored to their demonstrated skills and contributions within the organization.

Other Qualifications:  

• Operate as a team leader, coordinate staff scheduling
• Advanced decision making and problem solving skills
• Knowledge of PCBA and HLA product builds
• Excellent interpersonal and communication skills
• Demonstrate ability to work independently with minimal supervision
• Intermediate computer skills including the Microsoft Office Suite or Google Workspace
• Intermediate data analysis and presentation skills

Physical Requirements:  

• Role will support operational teams in a manufacturing environment with required personal protective equipment.  Facilities include comfortable temperatures, repetitive low noise level and suitable lighting for required tasks.  May require walking, standing and sitting, using a computer, and other office equipment.  Direct interaction with people and equipment is event driven and will include activities related to inspecting, qualifying, troubleshooting and improving jigs, fixtures, and manufacturing methods using different types of components or material.  Role may require working individually on tasks with a prolonged focus on written material, working collectively as part of a team of various disciplines and backgrounds and working in multiple software systems.

Travel Requirements:  

• Less than 40%

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

Why you will love it? 

At Plexus, we’re at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries – helping our customers in creating the products that build a better world. 

At Plexus, you will find:

• A workplace centered on collaboration and integrity

• Supportive leadership teams that value work-life balance through a flexible work environment

• An inclusive environment that values diverse backgrounds, experiences, and expertise

• Flexible career paths across a variety of disciplines

• Innovative design solutions and state-of-the-art technology that improves lives

• Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities, local Schools, Universities, and Colleges and to promote careers in the STEM fields

Additionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer:

• Bespoke development plan

• Online learning and formal development programs

• Full-time, permanent employment contract

• Enhanced pension contributions

• 33 days of annual leave (inclusive of public holidays) 

• Paid family leave

• Private medical insurance

• Group income protection insurance

• Employee Assistance Program (EAP)

• Electric Vehicle Salary Sacrifice Scheme 

• Cycle to work scheme

• Volunteer time off

• Flexible Hybrid Working Available (role dependent)

• Life assurance

• Occupational health

• Vision care discounts

• Discount schemes 

• Company sick pay scheme 

• Onsite gym/ discounted gym 

Application Process

We don’t look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences.