Support Technician (NOC)

Posted 12 Days Ago
Be an Early Applicant
Hiring Remotely in Brazil
Remote
Entry level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
We help people be their best in the moments that matter.
The Role
The Support Technician provides remote support and monitoring in telecommunications infrastructure. They are responsible for Level 1 interventions and require knowledge in telecom networks. An electronic or electrotechnical background is preferred, along with ITIL or COBIT certifications.
Summary Generated by Built In

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewManaged and Support Services Goverment
Job Description

  • You will be responsible for monitoring, maintaining, and providing technical support for our telecommunications systems. You will work closely with our technical team to ensure seamless communication and network operations, addressing any issues that arise promptly and efficiently.


Basic Requirements

  • Technician or technologist with a degree in Electronics, Electrical Engineering, or Telecommunications, with a valid CREA certification.
  • Experience in monitoring and supporting Telecom infrastructure.
  • Proficiency in remote support activities and Level 1 interventions.
  • Knowledge of network and telecommunications systems.
  • Preferably with ITIL and/or COBIT certification.

#LI-WC1


Travel Requirements
None
Relocation Provided
None
Position Type
Experienced

Referral Payment PlanYes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].

Top Skills

Eletrotécnica
Eletrônica
Telecomunicações

What the Team is Saying

Tunde
Brian
The Company
HQ: Chicago, IL
21,000 Employees
Hybrid Workplace
Year Founded: 1928

What We Do

Motorola Solutions is solving for safer. We build and connect technologies to help protect people, property and places. Our solutions enable the collaboration between public safety agencies and enterprises that’s critical for a proactive approach to safety and security. Learn more about how we’re solving for safer communities, safer schools, safer hospitals, safer businesses – safer everywhere.

Why Work With Us

We are a global family of driven, dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?

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Motorola Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe that the next big idea can come from anyone, anywhere, at any time. That’s why we offer office-based, hybrid and remote working models, where Motorolans can do their best work wherever they work best.

Typical time on-site: Flexible
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