Support Services Supervisor

Posted 8 Days Ago
Be an Early Applicant
Tulsa, OK
Mid level
Healthtech • Biotech
The Role
As a Support Services Supervisor, you will oversee the daily operations of the Logistics and Warehouse Departments, ensuring proper staffing, training non-technical personnel, and driving continuous improvements in process and service levels. You will also manage quality checks, personnel files, and provide coaching for development.
Summary Generated by Built In

Are you detail oriented, process focused, and enjoy leading others?  Are you looking for an industry leading company that offers growth and stability?  LabCorp is seeking a Support Services Supervisor to join our team .  In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives."

This position reports to the Health Systems Operations (HSO) Regional Logistics Manager

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here

Work Schedule:  Monday - Friday, 8:00am - 5:00pm, with some occasionally varying hours, and some occasional weekend hours.

 

Requirements

  • High school diploma or equivalent
  • Associate's degree or higher is a plus
  • 3 years of relevant experience; preferably in a clinical laboratory
  • Prior supervisory or leadership experience is preferred
  • Familiarity with laboratory operations as well as policies and procedures is preferred
  • Strong computer skills and working knowledge of Microsoft Office  
  • Excellent communication skills; both written and verbal
  • High level of attention to detail with strong organizational and prioritization skills
  • Strong critical thinking skills with the ability to make decisions in a fast paced environment
  • Ability to handle the physical requirements of the position

Job Duties/Responsibilities

  • Supervise the day-to-day operations of the Logistics and Warehouse Departments (Branch operations) - mostly on first shift.
  • Directly supervise, train, and mentor non-technical personnel of the departments
  • Monitor daily workflow in the branch and schedule adequate coverage (responsible for ensuring all shifts in the department are properly staffed)
  • Research and resolve any errors while escalating when necessary
  • Engage in continuous process and service level improvements
  • Perform quality assurance checks to ensure efficiency and accuracy
  • Prepare and maintain quality assurance records and documents
  • Meet regularly with direct reports to provide coaching and feedback for their development
  • Responsible for administering and managing policies and procedures
  • Process and maintain payroll and personnel files
  • Perform administrative duties as needed

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

 

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.

For more information about how we collect and store your personal data, please see our Privacy Statement.

The Company
HQ: Burlington, NC
19,796 Employees
On-site Workplace
Year Founded: 1978

What We Do

We believe in harnessing science for human good. And so we work day and night, around the world, to deliver answers for all your health questions—whether you’re a provider, drug developer, hospital, medical researcher or patient. That means everything from advancing diagnostic testing to helping launch new drugs, to offering new perspectives through data - all drawing from a deep well of scientific expertise. So when you need trusted information to make clear, confident health decisions, consider us your source.

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