Support Coordinator

Posted 7 Days Ago
Be an Early Applicant
Melbourne CBD, Melbourne, Victoria
Entry level
Fintech • Payments • Financial Services
The Role
As a Support Coordinator at Plan Partners, you will facilitate access to supports for NDIS participants, managing service agreements, reviews, and risk assessments while ensuring quality support. You'll contribute to a people-focused environment, working empathetically with various stakeholders to achieve participant goals.
Summary Generated by Built In

Plan Partners is Australia's trusted NDIS plan management and support coordination provider.

As a Support Coordinator you will share in our values such as Customer Always and Everyone Matters, providing our participants with ready access to supports so that they can live independently and achieve their goals. There is no typical day in the life of a Support Coordinator, you may be involved in setting up service agreements, preparing plan reviews, conducting risk assessments, attending care team meetings and critically, providing support should issues arise.

You will have the freedom to plan your day, with a focus of providing support to your customers.

We will set you up for success with specialised training, regular coaching sessions, and an experienced team who will support you along the way.

What you will bring to the role:

  • You will be empathetic, resilient, have great time management skills and want to work in a people-focused culture.
  • A track record of success meeting productivity and activity targets
  • Proven experience in Portfolio and Stakeholder Management
  • A strong work ethic and resilience
  • A current and valid Australian driver’s license and well-maintained vehicle that meets current safety standards with fully comprehensive car insurance
  • NDIS Workers Screening Check and Working with Children/Working with Vulnerable People check as per State/Territory legislation will also be required.

What we can offer you:

  • Novated leasing benefits and discounts

  • 12 weeks paid parental leave and access to our Parents Portal

  • Comprehensive learning and development opportunities to support your career growth

  • Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations

  • Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund

  • Exempt Employee Share Plan

As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected.  We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.

Please note only shortlisted applicants will be contacted and all successful candidates will undergo a National Police check and credit checks and must provide a valid Working with Children check.

The Company
Melbourne, Victoria
1,199 Employees
On-site Workplace
Year Founded: 1988

What We Do

With eight brands across the employee benefits, fleet management and disability support industries, MMS employs around 1300 people in Australia and New Zealand.

Established in 1989, MMS blazed the trail for salary packaging in Australia, and we have grown from a small family business to the ASX-listed house of brands we are today.

At MMS, we're proud of our history, our heart, and our commitment to making a difference to people's lives. ​We care because people matter. ​We collaborate because the greatest achievements are made together, and we continuously create because some of the best innovations have yet to be imagined.​

Our vision – to be a trusted partner that provides solutions in making complex matters simple – reflects our strong nationwide presence and the many long-term clients we partner with including Federal and State governments and some of the largest public and private sector, health and charitable organisations

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