Dealer Solutions Specialist

Who We Are
Integrity. Quality. Humanity. Commitment. Innovation.
These are our values and not only what we stand by but what we stand for. We believe in empowering people. We create and deliver solutions. We give back to community. We think differently and we do it better. Our innovative spirit has driven us to continually evolve and deliver solutions to our dealers and our community and made us a business that our people are proud of and proud to work for.
At John Deere, we run so life can leap forward. This powerful purpose is our promise to humankind that we will dream, design, and deliver breakthrough products that sustain our world for generations to come. The world is counting on us to feed billions of people and build vital infrastructures in villages, towns and megacities. And we live up to the legacy our founder forged in a one-room blacksmith's shop nearly two centuries ago by creating a culture that brings out the best in all of us. A culture where great ideas thrive because every voice is heard.
Why Join Us?
At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the support to think outside the box and the advanced tools and technology that foster innovation and achievement.
We are a Global company that truly values its people and provides a broad range of benefits which include a competitive remuneration package, flexible working, social activities, health and safety programs and ongoing training and development opportunities along with other Benefits like-• Friendly and inclusive company culture where wellbeing of our employees is at the forefront of everything we do.• A mature outlook on flexible work arrangements which allows you to truly balance work and life.• Professional Development (Higher Education, Training & Memberships)• 14.5% Super if you choose to go with John Deere Mercer Super Plan• Paid Parental leave - 16 Weeks for new parents • Annual Leave loading• Purchase Leave Available• Paid Community Leave• Free Parking
We embrace and strive for a workforce that is as diverse, talented and passionate as the communities in which we live and operate, and to provide a workplace where people feel included, valued and supported. We welcome applications from all backgrounds and believe that by understanding and respecting each other's differences we will perform at our best!
Title: Dealer Solutions Specialist
Primary Location: Australia (AU) -Queensland
Job Grade: 07
Hiring Manager: Benjamin Blevin
The Opportunity
Are you ready to play a key role in driving technological innovation for our organization and dealer partners? We are seeking a Dealer Solutions Specialist to join our team. As a Dealer Solutions Specialist, you will play a crucial role in ensuring the seamless integration, functionality, performance, and business value of our Dealer Solutions products.
Role Purpose:
As a Dealer Solutions Specialist, your primary responsibility is to support the execution of systems' initiatives that enable the organization, channel partners and stakeholders to achieve their strategic business objectives. In addition, assume a lead role in supporting existing Dealer Solutions products to ensure that they have seamless integration, functionality, performance, and business value to enable high performing Dealers
Role Objectives:

• Leans on the global strategy to create a focused systems implementation, adoption and utilisation plans for ANZ with measurable deliverables.
• Coordinates cross-departmentally to align and optimise internal resources for new products, and systems solutions.
• Executes implementation projects, product demonstrations as required.
• Works with dealers to deliver detailed product and system requirements for use by development teams.
• Validates developed features with dealers for suitability and functionality.
• Documentation of features and usage, including process and integration mapping.
• Works with Global Product Owners of respective products to build strong relationships and alignment.
• Works with local Dealer Development resources to align system functionality to dealer processes, including mapping of new processes
• Works with support teams to ensure that dealers support tickets are appropriately resolved and closed out according to Service Level Agreements (SLA's)
• Ensure that appropriate support processes are in place for Dealer Solutions products

About You
With strong System Integration and Project Management experience, you are an energetic self-starter who is an excellent team player and takes pride in their work and their working environment.
What Skills You Need

• Proven experience in systems integration, project management, and life-cycle development
• Ability to analyse, translate, and define business requirements into technical solutions and processes.
• Strong communication, collaboration and relationship building skills
• Proficient in managing multiple projects and priorities simultaneously.
• Exceptional problem-solving skills.
• Self-motivated and a team player

What Makes You Stand Out

• Experience working in a Business Analyst role - or similar.
• Familiarity with a similar industry, including dealer management systems and Information Technology.
• Knowledge and expertise with emerging technologies such as Artificial Intelligence and Data Analytics

Education / Experience:
Degree or equivalent related work experience in Information Technology or Business disciplines
If you have the experience outlined above, and the passion to succeed, we would love to hear from you!
Please click the 'APPLY' button now and send through your resume and cover letter detailing your previous relevant experience and why you are the perfect candidate for our team.
Applications for this position will close at close of business 10 February , 2025
Note: Appropriate work authorisations are required in this country prior to application.
John Deere believes in the power of diversity in the workforce and we and are committed to creating an inclusive environment for all employees.
John Deere Australia is proud to be recognised by Diversity Council Australia Ltd as an Inclusive Employer for three consecutive years: 2021- 2024
John Deere is proud to collaborate with WORK180- an international jobs network that connects smart businesses with talented women.