Support Analyst

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Singapore
Information Technology • Consulting
The Role

Description

Role             : Support Analyst

Location      : Singapore

Duration      : Long term contract

Job Scope

  • Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
  • Has experience or knowledge on Incident and Problem management.
  • Health check and monitoring production system and job scheduling to ensure SLA is meet.
  • Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
  • Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
  • Continuous improvement of the system, e.g. job automation, performance tuning.
  • Should be able to identify and fix the bugs.
  • At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
  • At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
  • At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
  • Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
  • Good knowledge in Linux/Unix/Windows scripting.
  • Hands on experience on monitoring tools like Grafana has added advantage.
  • Should be open to learn and adapt to new technologies.
  • Knowledge on GIT Bitbucket and Jenkins has added advantage.
  • Knowledge on Actimize/Hadoop has added advantage.

The Company
96 Employees
On-site Workplace
Year Founded: 2012

What We Do

Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.

Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.

We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.

Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field

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