Supply Chain Planner

Job Title: Supply Chain Planner
Reports To: Senior Manager, Buying & Merchandising
Working Hours: Normal office hours are 09:30 to 17:30, Monday – Thursday, 09:30 to 17:00 Friday
Place of Work: UK HQ, Mill Court, Milton Keynes, Buckinghamshire MK12 5EU
Other: Full Time
About RWS Global
As the world’s largest producer of groundbreaking live entertainment, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.
Headquartered in New York, London, Cincinnati and Sydney with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide. 
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com. 
Job Summary
The Supply Chain Planner is responsible for the global movements of our stock. They will organise shipments from our factories to our clients, offering our clients a range of shipment methods and costs. They will manage the relationships with our logistics partners to ensure we are offering the most competitive pricing available, with the best service. They will be comfortable with spreadsheets as they use Microsoft Excel to analyse data, forecast, and plan product orders.
Role & Responsibilities

• Managing shipments – own the international shipment process from creating quotations, ensuring they are accurate, offering the client team a range of options of cost and speed, then coordinating the shipments to ensure they are completed on time. Troubleshoot any issues as they arise, and present recommended resolutions accordingly.
• Supplier management – build strong relationships with all logistics partners. Organise regular meetings to measure their service levels and discuss improvements. Keep abreast of the global logistics market. Conduct supplier benchmarking if required.
• Client deliveries – oversee domestic deliveries of client goods, and work with logistics partners to ensure they are delivered within the agreed SLA. Troubleshoot issues as required, and present options for solutions. For 2025 only, create stock allocations for one client, to offer them the most commercial stock package possible.
• Reporting – create stock reports for clients as required. Update shipment trackers for both internal and external use, ensuring all stakeholders are aware of any changes/delays, and all possible steps have been taken to mitigate these.
• Budgeting – ensure all logistics quotations are as accurate as possible. Reconcile actualized costs against planned, and highlight any variances. Put steps in place to ensure continuing accuracy of logistics budgeting.

Qualifications & Skills

• Microsoft Office – Excel in particular, and Outlook
• Highly organised
• Analytical, methodical and data-driven

Experience

• Global logistics experience essential
• Domestic logistics experience essential
• A minimum 2 years experience of a stock management role
• Supplier management experience preferred

Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.
Company Benefits

• Competitive Salary
• Company Pension
• 25 days paid holiday excluding Bank Holidays
• Paid parental leave
• Computer (Mac/Windows)
• Company Phone Program
• Flexible working (office/remote)
• Employee Assistance and Wellbeing Programme
• Childcare Support Policy
• Employer Sponsored Vision Programme

DIVERSITY AND INCLUSION STATEMENT
DIVERSE IS WHO WE ARE
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.
So, bring all of who you are, no questions asked.