Supply Chain Operations Specialist, B2B

Posted 2 Days Ago
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New Jersey
Junior
Artificial Intelligence • Big Data • Computer Vision • Robotics • Virtual Reality
The Role
The Supply Chain Operations Specialist is responsible for managing cross-border air and ocean shipping, coordinating customs procedures, selecting logistics providers, and optimizing logistics solutions. The role involves communication with sales and operations teams to ensure timely updates on delivery status and involves a strong focus on cost reduction and operational efficiency.
Summary Generated by Built In

Location: Perth Amboy, NJ/Piscataway, NJ

Job Type: Full-time

Responsibilities:

  • Responsible for cross-border air and ocean shipping and delivery of orders in the United States, including international freight arrangements, production of customs declaration documents, customs clearance coordination;
  • Communicate with overseas sales, operations and other functional departments to grasp the delivery situation as a whole, deal with various problems in the transportation process, deal with abnormal shipments, and update the shipping status in a timely manner;
  • Responsible for selecting logistics service providers and provide optimal logistics service solutions for business departments according to customers' business models;
  • Establish, maintain, and deepen the cooperative relations with the shipping and forwarding companies;
  • Responsible for integrating and optimizing cross-border air and ocean shipping and delivery resources, continuously reducing costs, optimizing operational efficiency, and improving profitability;
  • Organize the internal operation process, manage and coordinate cross-border related to supply chain solution, operation, and service modules.

Qualifications

  • Bachelor’s Degree in supply chain, logistics or other related major;
  • More than 1 year of cross-border operations or freight forwarding experience (American line operations is preferred);
  • Bilingual proficiency in Chinese Mandarin and English;
  • Proficient in Microsoft Excel, data-sensitive, good data analysis skill;
  • Excellent organization, collaboration and communication skills, service and teamwork oriented, strong sense of responsibility;
  • Ability to work in a fast-paced environment with multiple priorities and tight deadlines. 


About JD.com

JD.com is China’s largest online retailer and its biggest overall retailer, as well as the country’s biggest Internet company by revenue. JD.com sets the standard for online shopping through its commitment to quality, authenticity, and its vast product offering covering everything from fresh food and apparel to electronics and cosmetics. Its unrivalled nationwide fulfillment network provides standard same- and next-day delivery covering a population of more than 1 billion - a level of service and speed that is unmatched globally. As a technology-driven company, JD.com builds reliable and scalable platforms that bring value to partners and customers in sectors such as e-commerce, logistics, Internet finance, cloud computing and smart technology. For more information, visit https://corporate.jd.com/home

About JD Logistics

JD Logistics, a business group under JD.com, which leverages the company’s advanced technology and logistics expertise to provide smart supply chain and logistics services to businesses across a wide range of industries. JD.com has one of the largest fulfillment infrastructure of any e-commerce company in the world. JD.com is the only e-commerce platform in the world to provide small-to-medium sized warehousing, oversized warehousing, cross border, cold chain delivery, frozen and chilled warehousing facilities, B2B and crowdsourcing logistics. We believe technology innovation can drive smart logistics. JD built the world’s first fully-automated warehouse in Shanghai, and we are currently developing our own drones delivery and automatic delivery robots. For more information, visit https://www.jdl.cn/


JD.com is an Equal Opportunity Employer. We do not discriminate in our employment decisions on the basis of race, sex, sexual orientation, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law.

The Company
HQ: Beijing
28,380 Employees
On-site Workplace
Year Founded: 1998

What We Do

JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue.

With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers.

To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world.

By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more.

Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.

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