Supply Chain Associate (7 Month FTC)

Posted 8 Days Ago
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Dublin
Hybrid
1-3 Years Experience
Cloud • HR Tech • Information Technology • Software
Without our humans, it's just work. We. Are. Workhuman.
The Role
Looking for a Supply Chain Associate to prepare shipping to global customers, download orders, track stock items, follow SOPs, escalate issues, and receive training. Responsibilities include order fulfilment, data processing, stock management, customer support, and working with carriers. Required skills include attention to detail, time management, and familiarity with Microsoft Office suite, especially Excel.
Summary Generated by Built In

Job Description:
We are looking for a supply chain associate to prepare shipping to our global customers.
On a day to day basis you will use our ERP system to download orders, counting and tracking the number of stock items requested, and preparing them for shipping to our client sites around the world.
You will work to standard operating procedures, and you will escalate issues that arise to the Supply Chain Specialist.
You will receive full training over several weeks on all processes that are worked through as a Supply Chain Associate.
This is an entry level role with benefits of fantastic career progressions opportunities within the organization for the right human.
The value you will deliver

  • Accurate and timely fulfilment of our customer orders
  • Upskill on printing of customer orders using multiple pieces of software to upload data
  • Investigate, take ownership of, and, resolve any printer issues
  • Process data uploads of order tracking numbers
  • Process returns for Dublin and other fulfilment centres across the globe
  • Monitor our queries through multiple mailboxes
  • Support Customer Service with Supply Chain queries that may arise
  • Receive stock and process stock receipts on our ERP system
  • Take ownership of Purchase order issues if/when they arise and work with procurement to come to an appropriate resolution
  • Follow our frequent stock check process
  • Work with multiple carriers' software platforms to ship orders to our customers
  • Sort and organize orders according to carriers to ensure smooth delivery and accuracy
  • Any other ad-hoc duties


The skills you will bring

  • A respect for the quality of your work, and how the quality of your work directly impacts your team, the wider organisation and our customers.
  • A respect for the urgency of which we are require to initiate shipments to hit our SLA's
  • You have 2 or more years' experience in a supply chain or office environment
  • Appropriate education and skills to be suitably equipped to understand business terms, operation environments, and delivering exceptional service.
  • You are familiar with Microsoft Office suite, especially Excel
  • You love having a set daily routine, such as stock receipt or order fulfilment processes. You should have an eye for detail and ensure that your work is completely quickly and accurately.
  • You are comfortable with a predetermined set of processes to follow, and you are adept at adhering to process.
  • You like to schedule your day to ensure that you achieve your daily targets
  • You are always polite and helpful in dealings with other teams/ departments


Benefits:

  • 25 days annual leave, increasing with years of service
  • Company plan VHI Health Care & Dental cover for employee and dependencies
  • A Pension commencing after probation period
  • Participation in Workhuman's employee recognition programs
  • Discounted gift certificates
  • Discounted TaxSaver Travel cards/free car parking (subject to availability)
  • Income Protection
  • Life Assurance
  • Access to our Tuition Reimbursement Scheme
  • Access to Workhuman University
  • Additional 'perks' - Free breakfast cereal, fruit, tea/coffee, fantastic catered events and wellness activities throughout the year etc.


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The Company:
At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals' differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don't think you "check every single box" above, please still consider applying. We're looking for a human who is collaborative, innovative with a growth mindset
We love what we do because we're shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world's leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Did you know we have an award-winning culture across EMEA and North America:

  • We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.
  • In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.
  • We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.
  • There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.
  • Our core values are Respect, Determination, Innovation, and Imagination.


Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Top Skills

Excel

What the Team is Saying

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The Company
HQ: Framingham, MA
1,100 Employees
Hybrid Workplace
Year Founded: 1999

What We Do

Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover, employee engagement, hybrid work environments, and DE&I - through the Workhuman Cloud®, a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution.

Co-Headquartered in Dublin, Ireland, and Framingham, Massachusetts, USA, Workhuman has been pioneering the human workplace to improve the employee experience at work, with solutions that engage with approx. seven million customer employees in 30+ languages, in 180 countries, generating 100 million instances of human connection. 

Workhuman, employs over 1,000 people – including over 500 humans in North America who sell and market our solutions and services at scale, committed to helping companies improve returns on their most important investment– their people.

Why Work With Us

We love what we do because we’re creating a better future for the workplace – and beyond – through our technology and our people. We’re building cultures of gratitude, celebration, and human connection for leading global brands – and that starts with our own. Here, you can bring your true, authentic self to work. Every day.

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Workhuman Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our humans do their best work in different ways, whether it’s in the office full time, on a hybrid model, or fully remote; aligned to the preferred ways of working of their specific departments or teams.

Typical time on-site: Flexible
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HQFramingham, MA
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Dublin, Dublin 12
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