Supplier Quality Manager

About us:  At Plexus, our vision is to help create the products that build a better world.  Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. 

When we invest in our people, we invest in building a better world. 

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.  

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. 

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth. 

Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range:

$120,600.00 - $181,000.00

Purpose Statement:  The Supplier Quality Manager is responsible for turning the Supplier Quality Strategy into action and leading a team of supplier quality engineers. The role will focus on enabling efficiency within our operational teams, launching new products and continually improving the Plexus supply base while maintaining compliance to the Plexus Quality Management System. The Manager is an active leader who establishes efficient, frequent and collaborative relationships with Operations, Process Engineering, Customer Facing Teams, Materials Management and other quality professionals in a dynamic environment. Success in this role is dependent on the team's ability to maintain compliance, exceed customer expectations and mitigate risk within the supply base. This role will routinely guide teams based on a wide variety of experiences within the supplier quality function.

Key Job Accountabilities:

• Manage priorities and allocate resources in support of business growth by applying elements of Advanced Product Quality Planning using a multidiscipline team of supplier quality engineers. This includes expertly guiding teams as they flow Customer Requirements to Suppliers as one of several elements within a Production Part Approval Process tailored to risk and completed according to program timelines.
• Partner with materials management ensuring supplier quality is mitigating risk in the supply chain by applying supplier auditing, part qualification, supplier monitoring and supplier corrective action processes. Own a portion of supplier risk through supplier evaluation, supplier monitoring and an annual audit program. Continually improve suppliers using these two risk streams as primary guides for actions taken by supplier quality and presentation of trending data.
• Own receiving inspection driving throughput, backlog and application of technology to measure characteristics of components following standard sampling tables. Coach supplier quality engineers in applying receiving inspection criteria as an extension of part qualification. Track costs of quality and drive non-conforming material processes where suppliers are needed for further investigation, correction, containment or identified at fault.
• Demonstrate technical aptitude and quality acumen through customer interactions and escalations representing the Plexus Brand and demonstrating, through example, Plexus Core Values expected of our teams. Coach, teach and mentor quality professionals assisting them in finding on-the job experiences in line with personal passions as they grow professionally.
• Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.

Education/Experience Qualifications:

• Bachelor’s degree and a minimum of 5 years of experience in the related field, or a Master’s degree and at least 3 years of relevant experience. May require previous supervisory experience.
• A combination of education, experience, and time in field will be taken into consideration, and internal candidates may have distinct requirements tailored to their demonstrated skills and contributions within the organization.

Other Qualifications:  

• Employee must be self-motivated with the ability to work independently and in a team environment.
• Detailed knowledge of ISO 9001, AS9100, TL9000, ISO 13485 and FDA GMP Quality System requirements required for this role.
• Formal Quality certification (CSQP, CQE, CQM) preferred for this role.
• Expertise in GD&T preferred.
• Leadership, Interpersonal and communication skills.
• High computer skills including the Microsoft Office Suite or Google Workspace.

Physical Requirements:  

• Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

Travel Requirements:  

• Less than 40%

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements.  If you need an application accommodation, please contact us by email at [email protected]. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Some offers of employment are contingent upon successfully passing a drug screen and/or background check.