Supervisor Revenue Cycle Training

Posted Yesterday
Be an Early Applicant
Milwaukee, WI
Mid level
Healthtech
The Role
This role involves supervising training specialists, ensuring effective training delivery, managing onboarding, and performing HR tasks like coaching and performance reviews. The position also requires collaboration with departments to uphold training policies and compliance with ethical standards.
Summary Generated by Built In

Department:

10290 Revenue Cycle - Rev Cycle Training: Midwest

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Primarily First Shift, Monday through Friday, and may be off hours needed periodically. This is a Blended role with majority work remote/from home and some in-person meetings.

Major Responsibilities:

  • Supervises the day-to-day activities of the training specialists to ensure effective and efficient operation of the department.
  • Oversees and continuously evaluates the delivery of training for content, standardization, and effectiveness.
  • Collaborates with in-scope leaders to provide training and training support, including ad hoc requests and special projects.
  • Applies competency models and quality assessments to ensure the effective performance of all training specialists. Oversees the onboarding of new training specialists.
  • Carries out training policies and procedures, ensuring compliance with requirements.
  • Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
  • Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.


Licensure, Registration, and/or Certification Required:

  • None Required.


Education Required:

  • Bachelor's Degree (or equivalent knowledge) in Education or related field.


Experience Required:

  • Typically requires 3 years of experience in adult education at a lead or senior level that includes experience in implementing training programs.


Knowledge, Skills & Abilities Required:

  • Demonstrated ability to support educational offerings that ensure translation of teaching into action.
  • Innovative coaching and counseling skills when dealing with education and development issues.
  • Comprehensive evaluation skills for determining skill and knowledge competencies of training specialists and learners.
  • Ability to deal and work effectively with multiple departments and in matrix organizational structures. Exceptional verbal, written, and interpersonal communication skills.
  • Demonstrated proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) or similar products and in electronic health record systems. Ability to quickly learn new software systems as needed.
  • Strong organizational skills and ability to work independently with limited guidance or direction. Effective critical thinking, creativity, problem solving and decision-making skills.


Physical Requirements and Working Conditions:

  • Position may require travel which may result in exposure to road and weather hazards.
  • Exposed to normal office environment.
  • Operates all equipment necessary to perform the job.


This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

$34.90 - $52.35

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Top Skills

Electronic Health Record Systems
Microsoft Office Suite
The Company
HQ: Downers Grove, IL
11,728 Employees
On-site Workplace
Year Founded: 2018

What We Do

Advocate Aurora Health is the 11th largest not-for-profit, integrated health system in the United States. As a leading employer in the Midwest, Advocate Aurora Health employs more than 75,000 individuals including more than 22,000 nurses. Advocate Aurora is engaged in hundreds of clinical trials and research studies, and is nationally recognized for its expertise in cardiology, neurosciences, oncology and pediatrics. The organization contributed nearly $2.2 billion in charitable care and services to its communities in 2019.

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