Search the 15 jobs at Advocate Aurora Health

The Mid-Revenue Cycle Performance Optimization Analyst identifies and analyzes clinical and business processes, develops and maintains documentation, facilitates software transitions, performs data integrity audits, and provides training and consultation to users and leadership.

The Communications Operator Lead is responsible for overseeing communication operations, directing staff, assisting with HR duties, and ensuring effective dissemination of information between personnel, patients, and caregivers. This role involves training employees, handling multi-function workstations, and maintaining department operations and schedules.

The Supervisor Revenue Cycle Support oversees daily activities within the Pre-Service Support and Patient Coverage areas, ensuring compliance with policies and procedures. Responsibilities include developing departmental policies, analyzing performance metrics, coaching team members, and handling HR functions. The role requires collaboration across departments and adherence to ethical conduct standards.

The Mid-Revenue Cycle Optimization Analyst role involves improving clinical and business processes, developing test plans, facilitating software transitions, maintaining documentation, conducting data analysis, and providing training on systems. The analyst collaborates with IT and stakeholders to ensure accurate data maintenance and system optimization.

The IT Program Manager oversees complex IT programs, ensuring projects are delivered on time and within budget. Responsibilities include defining project management standards, mentoring project managers, tracking milestones, and collaborating with senior leadership to optimize IT processes while meeting strategic goals.

The Supervisor of Pre-Service oversees daily operations of the pre-service contact center, ensuring exemplary customer service, resolving escalated client concerns, and implementing process improvements. The role includes educating staff, managing performance, and collaborating with clinical and business leaders to meet objective metrics.

The Telecommunications Operator is responsible for ensuring the efficient operation of communication systems, processing incoming and outgoing calls professionally, managing paging functions, dispatching emergency teams, monitoring alarms, and providing accurate information to staff and patients. This role involves handling sensitive situations, such as emergencies and internal disasters, and requires excellent communication skills.

The Cloud Data Architect provides technical leadership in cloud computing and automation, focusing on system and service design on cloud platforms. Key responsibilities include developing enterprise data architecture, implementing cloud-based analytical platforms, and supporting data delivery teams. The role ensures critical applications are optimized for business needs and high availability, while maintaining cloud governance and driving best practices.

The VoIP Tech is responsible for installing, testing, and troubleshooting VoIP telephone systems within the Advocate Aurora Health network, ensuring service requests are managed and documented. This role requires participation in on-call rotations and maintaining customer service standards while managing telecommunications systems for various locations.

The HIT Enterprise Engineer designs, implements, and manages complex systems in alignment with the organization's strategic objectives. Responsibilities include providing leadership on infrastructure projects, researching emerging technologies, drafting investment justification documents, and managing performance and capacity needs to ensure system stability and effectiveness. This role collaborates with internal and external stakeholders to uphold high standards in IT infrastructure and contribute to process improvements.

The Manager of Instructional Design leads the direction of revenue cycle instructional design, overseeing the development and delivery of educational programs. This involves conducting needs analyses, ensuring program quality, integrating EMR updates, and aligning with adult education practices. The role includes supervisory responsibilities and budget management while fostering team development and collaboration with various stakeholders.

The Manager Advanced Analytics supervises a team of analysts focused on organizational population health reporting and data projects. Responsibilities include managing reporting systems, providing measurement expertise, developing team capabilities, and handling human resources tasks. The role also involves budget management and ensuring compliance with ethical standards.

The Implementation Advisor Jr is responsible for guiding practices through all phases of the Epic Community Connect Implementation Program, ensuring quality and management of the implementation process, and acting as a communication liaison between the practices and the HIT Epic build team. They conduct needs assessments, document milestones, and provide weekly status reports.

The Billing Follow Up Rep II is responsible for submitting claims, resolving outstanding issues, and maintaining compliance in the billing process. This role involves communication with internal teams and external payers, documenting billing activities, and ensuring accuracy in billing records. Training may be provided as required, and maintaining performance metrics is essential.

The role involves conducting billing audits to ensure revenue accuracy, identifying discrepancies, and providing training to departments regarding charge capture. The specialist will also liaise with various hospital departments to maintain billing compliance and implement corrective measures as needed.