Job Summary
The Supervisor of Quality Improvement is responsible for supervision and tracking of administrative, clinical, and service functions of the clinical staff. Additional responsibilities include fostering relationships with staff, community resources, assisting the Assistant Director of Quality Improvement with tasks, and supervising incoming clinical staff.
Essential Responsibilities and Metrics
- Supervise and evaluate the performance of new clinical staff, assuring staff compliance with clinical, administrative, organizational responsibilities including productivity and documentation. Provide and document regular scheduled clinical supervision
- Maintain a Clinical Productivity and completing all required clinical documentation
- Manage the data tracking of Quality Improvement activities, conducting internal audits to monitor adherence to regulations and identify areas of risk. Monitor and report on key performance indicators (KPIs) and quality metrics.
- Work effectively with Clinical Director and Quality team
- Participate cooperatively in performance improvement activities, committee work, when requested, mandatory in-services, and strategic planning
- Represent the Center with integrity, abide by the ethical statement of the Center and protect confidentiality
- Knowledge and operationalization of confidentiality, client rights, safety, infection control, incident and sentinel event reporting, and personnel policies, as well as state, federal, and accreditation requirements (e.g. CARF)
- Assist in creating, reviewing, and updating organizational policies and procedures to align with best practices and regulatory standards.
- Other duties as assigned
Qualifications
- Licensed for independent clinical practice in the State of Illinois in mental health or related field
- Competence in interdisciplinary and inter-agency collaboration
- Minimum of 2 years of progressive and successful clinical management experience preferable with a non-profit organization
- Demonstrated administrative and organizational skills
- Advanced oral and written communication skills
- Ability to think critically and analytically and to problem solve in both short- and long-term contexts
What We Do
Josselyn is a nonprofit community mental health provider offering a full range of therapeutic care, including therapy, psychiatry, case management, art therapy, and employment support.
Josselyn’s mission of providing Mental Health for All ensures cost is not a barrier to receiving the highest quality mental health treatment and support.
Josselyn works with every client to ensure access to care regardless of income and insurance, including a sliding fee scale based on eligibility.
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