Supervisor, Finance Operations - Pricing Services

What Finance Operations contributes to Cardinal Health

Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.

Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense.

Pricing Services is responsible for customer and/or supplier contract administration, as well as administering and reviewing specialty pricing initiatives as deemed appropriate. Responsible for researching and problem-solving customer or supplier issues or disputes and acting as a liaison with internal and external key stakeholders. Develops and manages customer relationships and relationships with other pricing and internal partners.

Responsibilities

• Supervises activities and development of 8-12 direct reports to include providing timely and pertinent feedback to employees on their performance and delivery of performance evaluations.
• Collaborates with internal and external stakeholders to improve the customer experience and achieve business results.  Builds strong relationships with stakeholders.
• Maintains compliance with all SOX controls regulations.
• Encourages team to strive for operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to maximize results; serves as a role model in innovative thinking and process improvement.
• Cultivates an engaging culture, exemplified by high employee engagement in problem solving, innovation, and initiating change with speed.
• Leverages proactive and predictive measures to alleviate pricing events impacting the customer experience.
• Utilizes customer and employee feedback to develop best practices.
• Demonstrated proficiency in lean leadership and process improvement.
• Elevates credibility and partnership with sales team.
• Leads and influences teams across multiple site environments: brick and mortar, virtual agents, and international support teams.
• Attracts, develops, and retains talent.
• Assist in projects or take on additional responsibilities as required.
• Meet or exceed response service levels established for the department.
• Cascades organizational goals through the function/work area to the individual level and ensures individuals understand how they can contribute.
• Role models Cardinal Health's high ethical standards and code of conduct.
• Recognizes development needs and capability gaps in own area and arranges specific projects/assignments to address needs.
• Ensures that clients have a positive experience; commits to meet or exceed client expectations
• Demonstrates a commitment to meeting service expectations or fulfilling service agreements; consistently
• Displays honest empathy regarding customers' concerns and issues; determines customers' needs and expectations and responds accordingly
• Adopts customers' perspectives in order to understand their expectations; makes decisions in accordance with customer perspectives and cultural sensitivities
• Integrates knowledge of Cardinal Health's organizational structure into solutions development
• Identifies opportunities to improve efficiency while providing flawless transactions and services; manages monetary assets and other resources to optimize cost-effectiveness
• Recognizes unnecessary workflow steps and identifies synergies among processes to improve productivity
• Maintains a strong focus on delivering high quality work; holds self to high quality standards

Qualifications

• 4+ years of finance operations experience, preferred
• Supervisory experience, preferred
• Bachelor’s degree in related field, or equivalent work experience, preferred
• Strong Communication Skills
• Strong Leadership Skills

What is expected of you and others at this level

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines
• Decisions have a direct impact to work unit operations and customers
• Frequently interacts with subordinates, customers, and peer groups at various management levels
• Interactions normally involve information exchange and basic problem resolution

Anticipated salary range: $66,500-$99,645

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:  06/27/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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