Summer Store Leadership Intern - The Domain

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
At Coach, you will have the opportunity to empower yourself with a future career in retail through our internship program. This structured program will immerse you in the world of retail, where you will gain hands-on experience and build invaluable skills in a supportive environment.Through this 10-week program you will gain valuable leadership experience as you shadow a store manager and learn the ins and outs of the retail space, from spending time in back-of-house through working as a store manager, setting schedules and learning how to drive operational performance.
Program Dates : June 3rd, 2025 - August 8th, 2025
Work structure : Full time, 40 hours per week

• In person at one of our Coach store locations listed below
  • Candidates must be in close proximity to or can re-locate to their desired store location. Re-location assistance will not be provided.
• Must be flexible to work weekends as needed

Compensation : $20/hour
Locations:

• Orlando, FL: Disney Springs, Mall of Millenia, Orlando Premium North, Orlando Premium South

• Austin, TX: Barton Creek, The Domain, Round Rock Outlets

Eligibility:

• You should be pursuing or have completed a bachelor's degree at an accredited college or university or be actively enrolled in a specialized/technical certification program. An equivalent combination of education and experience will be considered.

• Be authorized to work in the U.S. or secure an OPT/J Visa sponsorship independently prior to June 3rd, 2025. The Company does not provide Visa or Work Authorization sponsorship.

Here is what to expect from the recruitment process:

• Online Tapestry Application- Complete by the deadline of February 24th, 2025
• Interviews - Applicants selected for follow-up interviews will be contacted end of February- early April. Please monitor your emails, and interviews will be scheduled based on the candidate's availability.

• Internship Offers - Offers will be extended by the Internship recruitment team in mid to late April.

The successful individual will leverage their proficiency in Retail to...

• Partner with store leadership to understand the intricacies of daily operations including Clienteling, Point of Sale, and Scheduling systems and strategic initiatives.

• Support the store in delivering outstanding guest service and creating a welcoming atmosphere.

• Engage in inventory management, merchandising, and visual presentation, while learning best practices.

• Participate in team meetings, sharing your ideas to enhance store performance and customer engagement.

• Receive mentorship from experienced leaders, gaining insights into effective management and team dynamics.

• Shadow onboarding and training of new team members, cultivating a culture of support and growth.

• Utilize business insights to identify opportunities for improvement and to drive impactful changes.

The accomplished individual may possess:

• A genuine passion for retail and a desire to grow in a customer-focused environment.

• Previous retail experience is a plus, but enthusiasm and willingness to learn are key.

• Strong team building skills and a collaborative spirit.

• Ability to effectively manage tasks.

• Excellent communication and a positive, proactive attitude.
• Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds.

If you're ready to embark on an exciting journey in retail and are passionate about creating exceptional customer experiences, we invite you to apply for the Stores Leadership Internship at Tapestry. This internship will help you build the skills needed for an exciting future in retail, backed by a team committed to your personal and professional development, with mentorship and training tailored to your growth.
Our Competencies for All Employees

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [email protected]
Visit Coach at www.coach.com.
Work Setup: In person
BASE PAY RANGE $20.00 TO $20.00 Hourly
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