At Cameo, we make impossible connections possible. Our mission is to create the most personalized and authentic fan experiences on earth. Our global platform allows fans to get personalized video messages and through our Cameo for Business platform, all companies can now leverage the Cameo platform to obtain at the speed of culture brand-inspired celebrity video content for commercial use.
The key to our success? Our outstanding Cameo Fameo. The people behind the scenes, spreading joy to our talent and their fans - as well as their fellow colleagues - each and every day. As we grow, our core values and startup mentality remain; we value creativity, hard work, collaboration, direct dialogue and feedback, and the continued development of our people.
A few more things to consider:
🚀 Our #Fameo means everything to us. Join a stellar team of smart, curious, and driven individuals, and experience working at a globally known consumer startup.
📈 Best in class. We’ve been named one of LinkedIn’s Top 50 Startups to Work For, voted one of America’s Best Startup Employers by Forbes, and the #1 Most Innovative Social Media Company by Fast Company.
💰Get all good stuff. Health insurance, 401(K), Fun work environment at our Downtown Chicago Headquarters (West Loop), and opportunities to meet Cameo Talent!
Come to work every day knowing your efforts will have a material impact, shaping the direction of the next outstanding tech company!
About the role:
We are seeking a dynamic and personable Talent Relations Representative to join the Cameo team. This role is focused on building and maintaining relationships with talent, providing support, and ensuring a seamless experience for creators on the platform. The ideal candidate will be passionate about fostering positive connections and skilled at managing creator needs while contributing to Cameo’s talent strategy. This role runs from June 2nd - August 1st.
What you’ll do:
- Act as the primary point of contact for a portfolio of creators, building strong relationships to understand and support their needs.
- Assist creators with onboarding, profile management, and optimizing their presence on the platform.
- Provide responsive support to creator inquiries, resolving issues efficiently and with a positive attitude.
- Collaborate with internal teams (marketing, product, customer support) to advocate for creator needs and enhance their experience.
- Educate creators on best practices, platform updates, and engagement strategies to maximize their success.
- Track and report on key metrics related to creator satisfaction, retention, and engagement.
- Proactively identify opportunities to improve the creator experience through feedback and innovative solutions.
- Participate in talent outreach initiatives to onboard new creators and foster long-term partnerships.
What you’ll need:
- Bachelor’s degree in Communications, Marketing, Business, or a related field.
- Excellent communication and relationship-building skills, with a customer-centric mindset.
- Strong problem-solving abilities and the capacity to handle multiple tasks simultaneously.
- Experience working with talent, creators, or in customer support is a plus.
- Familiarity with CRM software (e.g., Salesforce) and customer service tools.
- Passion for the creator economy and understanding of social media trends.
Cameo is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment for every person who walks through our doors. All employment is decided on the basis of qualifications, merit, and business need. Cameo celebrates and embraces diversity.
Cameo determines salary ranges by role and level with ranges for US roles typically based on our home market of Chicago. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within that range, individual pay is determined by job-related skills, experience, and relevant education and training. Posted salary ranges reflect base salary only, exclusive of equity, commissions, and other compensation and benefits.
Please consult the Notice to California Residents contained in Cameo's Privacy Policy available at https://careers.cameo.com/applicant-and-candidate-privacy-policy for information regarding your rights under the California Consumer Privacy Act if you are a California resident.
Top Skills
What We Do
Cameo’s mission is to create the most personalized and authentic fan connections on earth!
Cameo is celebrating another busy and exciting year as the world’s leading fan engagement platform having enabled over 27,000 hours of personalized connections across the globe. From TV stars and notable athletes to TikTok creators and comedic legends, Cameo has helped fulfill 2.5 million magical moments since our launch in 2017, and just in this past year, we have welcomed almost 10,000 new stars.
In support of our employer brand efforts, we’ve grown our employee base by 30% and reached 50/50 gender parity on our global leadership team. In addition, in March of 2021, we announced Cameo’s $100M Series C funding, which brings our total funding to more than $165M, at a valuation of just over $1B.
Some of the recognition we're most proud of includes LinkedIn's Top 50 Startups in 2021, our very own Steven Galanis being recognized by Goldman Sachs as one of the 100 Most Intriguing Entrepreneurs of 2021, Cameo was ranked #1 on The Information’s TI50 Most Promising Startups, among Fast Company’s 50 Most Innovative Companies, Inc.’s Best In Business 2020, and Business Insider’s Top 100 Startups of 2020.
Read more on our Cameo Blog today: https://cameoblog.medium.com/
Why Work With Us
We are a fully distributed, highly connected company (TL;DR no company offices < plenty of company gatherings). Trade those commute hours for more time to do what makes YOU happy. We're a Work From Anywhere in the U.S company, with an entirely distributed team, so as long as you’ve got WiFi, you're perfect to us!
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