Summer 2025 Intern - Content Design

Posted 2 Days Ago
Hiring Remotely in USA
Remote
Internship
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Workiva is the world's leading cloud platform for transparent reporting.
The Role
The Content Designer Intern will collaborate with User Experience Designers and Product Managers to create technical documents and digital tools that enhance user engagement and support product features. This role involves understanding user needs, delivering clear documentation, and assisting teams with technical writing requests.
Summary Generated by Built In

When can you expect to hear back?

We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us! 

  • All postings close: February 21st, 2025 

  • Interviews: Early to Mid March

  • Offers: By end of March

2025 Start Dates:

This position has opportunities to start in the Summer. Please see our start date below and let us know your availability.

  • Summer Internships: Monday, May 19, 2025 (40/hours per week max)

The Content Designer Intern helps shape the vision and voice of Workiva. This person works with User Experience Designers, Product Managers, and SMEs to support Workiva customers by producing clear and accurately written technical material and digital adoption tools for Workiva products and features.
What You'll Do

  • Collaborate with product managers, user experience designers, and subject matter experts to support a world-class user experience

  • Follow audience centered and iterative methods to understand user needs

  • Deliver outstanding documentation, user assistance, and product copy

  • Coordinate, design, build, digital adoption tools to support users needs

  • Produces clear and accurate written technical material for products and features

  • Creates text that increases user engagement and encourages them to try new products and features while maintaining consistency across text

  • Assists internal teams with technical writing requests as needed

What You'll Need
Minimum Qualifications

  • Progress toward BA/BS in Technical Communication, English, Human Computer Interaction, or related discipline

  • Excellent writing, verbal, and visual communication skills

  • Ability to collaborate across multiple cross-functional, geographically distributed teams

  • Ability to work effectively with involved stakeholders and subject matter experts

  • Uncanny attention to detail and customer focus

Preferred Qualifications

  • Experience in cloud software, human computer interaction, and/or user experience

Travel Requirements and Working Conditions

  • Minimal travel

  • Reliable internet access for any period of time working remotely, not in a Workiva office.

  • Must be authorized to work in the United States and not require sponsorship now or in the future

How You’ll Be Rewarded

✅ Salary range in the US: $28.00 - $28.00

✅ 401(k) participation and match

✅ Paid sick leave

✅ A unique opportunity to further your learning experience through additional internship seasons

Workiva is an Equal Employment Opportunity and Affirmative Action Employer.  We believe that great minds think differently.  We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation.  Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.  We strongly encourage and welcome people from historically marginalized groups to apply.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

Top Skills

English
Human Computer Interaction
Technical Communication
User Experience

What the Team is Saying

Rick Maples
Jimmy
Kent
Amanda
Tayla
Julie
Molly
Mary Virginia
The Company
HQ: Ames, IA
2,800 Employees
Remote Workplace
Year Founded: 2008

What We Do

Workiva simplifies complex work for thousands of organizations around the world, including 85% of the Fortune 500®. Our cloud technology, the Workiva platform, is a fit-for-purpose, connected reporting and compliance platform that enables our customers to streamline processes, connect data and teams, and ensure consistency—all within a controlled, secure, audit-ready platform. Workiva customers connect critical business data directly from source systems to our cloud platform, seamlessly enabling collaboration and deep integration into existing workstreams. The Workiva platform provides unparalleled trust, transparency, and assurance for all stakeholders. That’s why thousands of enterprises across 170 countries use the Workiva platform.

Why Work With Us

Our mission at Workiva—powering transparent reporting for a better world—is driven by company values and principles. They inspire and guide what we do—from how we build our software to how we treat our employees. Here you have the freedom and resources you need—backed by a culture of collaboration and diverse thought—to keep breaking new ground.

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Employees work remotely.

"Work Where You Work Best" - whether that’s in or out of our offices. 🌍

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