Studio Support Specialist

Posted 2 Days Ago
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Burnaby, BC
60K Annually
Entry level
Gaming • Information Technology
The Role
The Studio Support Specialist manages project builds and engineering maintenance of gaming environments. Responsibilities include maintaining studio setups, preparing reports, collaborating with team members, and organizing equipment repair. The role also involves physical tasks, adherence to safety standards, and occasional travel for support needs.
Summary Generated by Built In

Company Description

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 40 locations worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Stockholm (EVO).

Job Description

The Studio Support Specialist is responsible for project builds and ongoing engineering maintenance of our studios’ gaming floor environments.

  • Maintain the studio (technical casino table assembly, decorative elements and infrastructure), establish and refine build process, plan resources.
  • Prepare and provide required reports, provide needed information to Service Support and other departments. Leveling, calibration and maintenance of some gaming equipment (Roulette wheels, playing card devices).
  • Plan tasks, collaborate with other team members where appropriate.
  • Keep timelines of projects.
  • Plan and organize the studio equipment maintenance and repair works; maintain maintenance/repair log.
  • Request and order needed equipment, tools and materials
  • Perform other duties, as asked by the manager, which are related to this position.
  • Replace colleagues during their vacations, sick leaves and other absences. Replacement takes place during working time, and it is not considered additional work
  • Complete First Aid level 1 training and obtain the certification (company paid).

Qualifications

  • Secondary (higher, technical) education.
  • Intermediate skills for the operation of standard tools (both hand and power);
  • Experience working in a similar working field, carpentry or construction
  • Experience with wiring and cabling of electrical/electronic components is a significant asset
  • Experience working in Video Preproduction or IT related field (Basic programming) is an asset
  • Physical ability to move and lift at least 25 pounds
  • The ability to work in a team
  • High sense of responsibility
  • Ability to travel outside the country (infrequently) is a requirement
  • Close attention to detail in adhering to standards set out by the Technical Operations team
  • Observation of safety principles when working around power tools and electricity
  • Participation in an on-call system to respond to (infrequent) emergency support requests
  • Carrying of a company-provided phone as a direct and reliable means of contact
  • Ability to contribute extra hours outside of regular weekly working hours in order to deliver on tight deadlines

Additional Information

We Offer a Generous Compensation Package including:

  • Annual Salary $60,000
  • Extended Health and Benefit Plan
  • 15 Days Paid Vacation
  • 8 Paid Sick Days
  • 2 Paid Evo Day
  • Professional and personal development – for the right person there is the opportunity for the role to grow in responsibility

Note: The above job description outlines the primary duties of the Studio Support Specialist. However, it is not an exhaustive list, and additional responsibilities may be assigned based on business needs and the candidate's capabilities.

All your information will be kept confidential according to EEO guidelines.

#Workatevolution

The Company
HQ: Philadelphia, PA
5,220 Employees
On-site Workplace
Year Founded: 2006

What We Do

Evolution is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Our code runs 24/7/365 serving millions of users globally and processing financial transactions of thousands of EUROs every second.
Evolution AB (publ) is listed on Nasdaq Nordic with a MCAP of over EUR 20B.

The company was founded in 2006, inspired by the world-renowned casino in Monte Carlo. Using the rapidly emerging technology, Evolution founders wanted to bring the excitement from the live player experience in to the home. From that came our brand promise of delivering a product which was AS REAL AS IT GETS, and our key corporate value ALIVE.

Today, more than 13,000 EVOlutioneers work in the company’s sites across 5 continents. With an ever-growing world-wide demand for our innovative product and high quality services, we look for more high performing talent with a team player mindset and diverse skillsets and backgrounds.

Please read our Privacy and Cookies policies below before submitting any personal data to us: https://www.evolution.com/privacy-policy & https://www.evolution.com/cookies-policy

Followers must be 18+.
http://gambleaware.co.uk Please gamble responsibly. 🔞

Evolution is licensed and regulated by the Malta Gaming Authority under licence MGA/B2B/187/2010 issued on 01 of August 2018. Evolution is also licensed and regulated in many other jurisdictions such as the United Kingdom, Belgium, Canada, Romania, South Africa, and others.

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