Student Assistant

Join Us in Shaping the Customer Experience at Maersk!

At Maersk, we are continuously evolving how we deliver exceptional customer experiences. As a Student Assistant in our Customer Experience Excellence (CX) team, you'll be at the heart of our internal global CX operations.

While this is not a direct customer-facing role, your contributions will have a significant impact on how our CX teams worldwide operate, collaborate, and engage. Your role will involve event coordination, stakeholder communication, project support, and digital content management—ensuring our global CX community stays informed and connected.

This is an excellent opportunity to develop organizational, communication, and event management skills while working in a dynamic, global environment. If you’re detail-oriented, proactive, and eager to learn, we’d love to hear from you!

Location: Copenhagen, Denmark

Hours: Up to 20 hours per week (with flexibility)

Eligibility: Must be a student at a Danish university

Additionally, expectation is to be available for a project for fixed period during summer

Key Responsibilities:

You’ll work closely with a tight-knit team in Copenhagen while collaborating with CX colleagues around the world. Your key tasks will include:

Event & Meeting Coordination:

· Support in planning team offsites, internal events, and recognition programs, including the annual CX Champion Awards (up to 150 attendees).

· Handle logistical planning: booking venues, coordinating vendors, preparing materials, and ensuring smooth execution.

· Assist in virtual meetings and workshops by managing Teams invites, tech setup, and follow-ups.

Communication & Engagement Support:

· Create engaging PowerPoint presentations, reports, and internal updates to keep the CX community informed.

· Support and manage content across internal platforms (SharePoint, Viva Engage, Teams, Asana).

· Write engaging posts and updates for our internal communication channels.

· Assist in recording and editing videos featuring leaders and peers using tools like Canva and Veed.

Administrative & Project Coordination:

· Organize and maintain team documents, meeting agendas, and action points to ensure alignment across initiatives.

· Assist in data tracking and engagement analytics, helping measure the impact of CX initiatives.

· Provide support for stakeholder engagement, ensuring smooth collaboration across regions.

· Help manage and govern email distribution lists, SharePoint sites, and Teams channels to enhance communication efficiency.

To succeed in this role, you should bring:

Attention to Detail

· Precision is essential when working on stakeholder communication, event coordination, and content creation.

· You’ll be responsible for updating platforms, maintaining structured documentation, and ensuring information accuracy.

Adaptability & Problem-Solving

· Things move fast! You should be comfortable navigating new challenges and adjusting plans when needed.

· Whether it’s supporting last-minute event changes or troubleshooting tech issues, a solution-oriented mindset is key.

Strong Organizational Skills

· Managing multiple tasks requires effective prioritization and structure.

· If you love color-coded calendars, structured to-do lists, and well-organized folders, you’ll thrive in this role.

Communication & Collaboration

· You’ll interact with colleagues from different teams, regions, and backgrounds, so clear and professional communication is essential.

· A proactive approach in engaging with stakeholders is highly valued.

Digital & Technical Skills

· Experience with Microsoft Office 365 (Excel, PowerPoint, Teams, Outlook, SharePoint) is required.

· Familiarity with ThinkCell, Asana, Canva, or other project management and content creation tools is a plus.

· A willingness to learn and adapt to new digital tools is expected.

Working Hours & Flexibility:

· Up to 20 hours per week with flexibility

· During June-August, you may be required to work up to 37 hours per week (by prior agreement) due to the CX Champion Award Week in June, vacation is not possible during this period

· Hours must be updated weekly in the internal HR system (Workday) for approval

Ready to Join? Apply Now!

If you’ve read this far, we’re excited about your interest! If you’re organized, proactive, and eager to support a global team, we’d love to hear from you.

Apply today and become part of our CX Excellence journey!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected].