Strategist, Connections Strategy (CRM)

Company Description

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Job Description

The Strategist, Connections Strategy provides cross-channel, data-driven marketing strategy development to reach our clients’ key audiences. This role is responsible for helping to craft ongoing program and campaign strategies and assist in discovering opportunities for the client’s direct digital marketing programs. These programs will support complete customer lifecycles: pre-purchase to post-purchase to ongoing engagement and loyalty.

The ideal candidate should have experience building consumer engagement strategies through addressable/owned channels including email, push, direct messaging, and others. Experience across the full lifecycle from conception and proposal through creative briefing, production and insights reporting is desired.

Primary Responsibilities: 

• Identify Owned Channel Strategies: Develop owned-channel recommendations across email, push, direct messaging, and other owned channels to enhance overall performance across client lines-of-business including insight definition, audience approach, program strategy, creative briefing, and performance/reporting insights
• Creative Briefing: Develop insightful creative briefs to provide focus and direction to creative teams responsible for developing channel-specific and overall campaign/program assets
• Thought Leadership and Competitive Intelligence: Support ongoing industry and competitive intelligence activity to drive program opportunity identification
• Reporting Insights: Partner with Data Science/analytics to elevate performance observations into actionable recommendations built on data
• Client Business Immersion: Develop a deep understanding of the clients’ category and unique business dynamics within the category

Qualifications

• As a guide, 3-5 years developing owned-channel marketing programs (including email, push, direct messaging, and other owned channels) at an agency, consultancy or within a marketing department
• Familiarity with all addressable/owned channels and programs, including email, push, SMS, web personalization, direct mail
• Mining of an audience database for insights to drive database growth
• Familiarity with deploying and managing automated direct marketing platforms/solutions

Skill Requirements:

• Self-starter with the ability to pick up a project and move it forward with direction from the team and clients
• Collaborate cross-functionally in a dynamic and fast-paced environment
• Write insightful creative briefs and help steward the creative process
• Originate and edit presentations to create excitement and sell ideas
• Conversant in performance analysis, test design, data actionability and their impact on marketing activation across channels
• Comfortable operating in an ambiguous and dynamic environment

Additional Information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $64,500 - $88,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.