At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.
Job Description
THE ROLE
This role will play a pivotal part in executing a comprehensive process excellence strategy, leading large-scale process improvement initiatives, and fostering a culture of continuous improvement and collaborate with cross-functional teams to assess current processes, identify gaps, and implement best-in-class solutions.
WHAT YOU WILL DO
- Proactively design, execute and monitor the performance measurement framework (metrics, KPIs and OKRS) driving alignment with the business strategy.
- Monitor key performance indicators and operational metrics to measure success and refine strategies as needed.
- Promote the risk culture within the business and monitor through ongoing assessments of the risk management and internal control frameworks.
- Conduct thorough process reviews to gain a detailed understanding of purpose and alignment with business objectives. Create standardized templates to document the process flows, identified risks and mitigating controls.
- Identify, recommend and implement improvement opportunities to positively transform workflows, process efficiencies and maintain an effective internal control environment.
- Build and maintain relationships across cross-functional stakeholders and proactively foster effective communication between levels of staff and management.
- Ensure new business initiatives are reviewed for risk and control compliance.
- Present any summary findings or results in a clear and concise manner.
WHAT WE ARE LOOKING FOR
- 6-8+ years of experience in risk management, internal controls, operations, consulting or related experience in Financial Services.
- Proven track-record of developing executing target measurement framework (KPIs and OKRs) and improving operational processes to achieve business objectives.
- Strong data-driven analytical abilities to interact and work effectively across functional teams.
- Proven experience managing cross-functional projects,and driving process improvement initiatives.
- Strong ability to interpret data, identify trends, and develop strategies for operational efficiency.
- Excellent stakeholder management, influencing, and change management skills.
- Hands-on experience in business process reengineering and system integrations.
- Certification in Lean Six Sigma, Lean or other process improvement methodologies.
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At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.
What we offer:
- Generous time-off provided: including "Responsible time off" for many roles, paid company holidays when the US Stock Exchange is closed, plus paid volunteer time
- Family Focus: Up to 20 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, adoption assistance, generous caregiver leave
- Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with company contributions
- Wellness Programs: Robust wellness webinars, employee assistance program, gym reimbursement through our medical plans, fitness center discounts and more
- Life & Disability Benefits: Company-paid basic life insurance and short-term disability
- Financial Benefits: 401(k) savings plan, Defined Contribution plan- 15% of base salary invested into the Plan, competitive total compensation programs
MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.
If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email [email protected] for assistance.
MFS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document and Pay Transparency Nondiscrimination Provision, linked for your reference.
Top Skills
What We Do
For almost a century, investors have trusted MFS to achieve their investment goals because we stay true to our convictions, and to who we are as active managers. We take the long view. We favor the strongest idea over the strongest individual. Our employees are aligned with what matters most to our clients: long-term vision, powerful risk-managed results and good decisions born from collaborative thinking. Robust integrated research is in our heritage and combining it with uncompromised information sharing is how we turn good ideas into great outcomes. Doing what's right for clients is not a choice we make each day, it's who we are.
Learn more about our Social Media Terms of Use here: (paste link into browser)
www.mfs.com/Literms
For current career opportunities visit www.mfs.com/careers
MFS Investment Management is an Equal Opportunity Employer.
