Strategic Solutions Manager

Posted 3 Days Ago
Be an Early Applicant
Vienna
Senior level
Information Technology • Consulting
The Role
As a Strategic Solutions Manager, you will drive revenue growth in existing PMS customers, identify high-value opportunities, and support the adoption of Planet's payment solutions. Responsibilities include executing campaign strategies, owning the full sales cycle, collaborating internally, and engaging customers in migrations to Cloud PMS.
Summary Generated by Built In

About Us:

Planet is a leading technology company transforming payments by putting customer experience first.

We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.

In recent years, we have experienced significant growth, expanding our services and global presence.

With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.

Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

Function overview

As a Stategic Solutions Manager, you will be at the forefront of driving revenue growth within our existing PMS customers, and supporting their adoption of Planet’s integrated payment solution. Your role will involve hunting new opportunities and identifying high-value customer opportunities within a specific territory. In some cases where you are working with Key Accounts, you will partner with the current account managers. You will engage with our PMS customers to understand their needs and align where our portfolio of products can add the most value. You will leverage your consultative skills  to become a trusted advisor, guiding customers through the sales journey with Planet.  

In this role you will be expected to execute effective campaign strategies across a customer portfolio, you will own the full-cycle sales engagement plan for cross selling products, from identifying qualified leads to revenue realization. In partnership with the Account Managers, you will identify and drive opportunity win plans for our existing customers. You will understand detailed business drivers in your forecast, and intentionally work the best opportunities that maximize your ability to hit revenue goals. In addition to new cross sell opportunities, this role will also be responsible for engaging customers on the new migrations opportunities to move to our Cloud PMS.
You will maintain an in-depth knowledge of Planets product portfolio and understand our competitors’ products. By driving the adoption of our products, you will play a pivotal role in propelling Planet’s revenue growth while helping customers.

  

What you will do:

  • Identify cross-sell opportunities within existing accounts, with the help of the Account Managers, understanding their needs & build trusted relationships with such customers. Carefully evaluating how the planet portfolio can accelerate their business.

  • Expand and exceeds your goals within your designated sales territory

  • Present compelling proposals, define pricing model, negotiate, and sign  cross-sell deals

  • Own the full sales cycle : from contract to revenue realization with the customers. Ensure all signed opportunities go live & ramp according to plan

  • Track, analyse, and create reports based on opportunity activity particularly on cross-sell & migration process using internal CRM tool ( Salesforce)

  • Internal collaboration, working closely with internal teams such as technology, product, operations, other sales teams and executive leadership in order to create clear cross-department process flows to boost customer satisfaction

  • Responsible for engaging customers on the new migrations opportunities to move to our Cloud PMS

  

Who you are:

  • Self-starter who enjoys searching for new business opportunities, with a passion for building strong customer relationships and internal team relationships.

  • Experience selling payments and delivering cross sell campaigns within either the Hospitality or similar.

  • Comfortable driving revenue growth and product adoption to exceed team and individual revenue and pipeline targets

  • Ability to work independently and as part of a team

  • Strong analytical skills with experience in data analysis tools (e.g., SQL, Tableau, PowerBI) as well as experience in using CRM tools (e.g. Salesforce)

  • Excellent communication, presentation, and interpersonal skills

  • Ability to manage multiple priorities effectively

  • Desired experience working with international internal stakeholders and customers

  • Languages: English + German

  

Preferred skills:

  • PMS experience

  • Depending on market – 3rd language could be useful

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.
 

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

Top Skills

Power BI
SQL
Tableau
The Company
County Galway
2,648 Employees
On-site Workplace
Year Founded: 1985

What We Do

Planet is a leading global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our Payments, Software, and Tax Free solutions every minute of every day.

Planet empowers its customers to deliver amazing customer experiences by combining payments and technology in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in over 120 markets

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