Strategic project manager H/F/X

Responsibilities will include (but not be limited to): 

• Support strategic reviews and presentations to Cluster – Management Team, Board, Budgets, Long Range Plan 

• Support the one of the French Management Team Directors on the definition and implementation of the strategy and key value creation initiatives 

• Work closely with the whole of one of the functional teams (e.g. Logistics and operations) as well as with the rest of the business on projects with a transversal reach and impact:  Logistics and supply chain transformation, Customer Experience & Marketing, Technology, Finance, HR 

• Lead some, and participate to, new transformational strategic initiatives, including, for example 

• Designing our logistics and supply chain transformation to support the scale and growth of our client acquisition and portfolio  

• Designing the target operating model to deliver our vision for serving our customers (response times, cost to serve, etc) including modelling the different options for the target operating model (e.g. Mix of full time/part-time, develop outsourcing model for specific tasks)  

• Designing the strategy for managing our client portfolio as part of the Accelerate programme (new channels to serve our customers, new ways of working, new tools, etc) 

• Designing new upselling/cross selling strategies on customer portfolio including new products and new services 

• Understanding the impact of Product and Services innovation on the different teams of the business (e.g. product launches, new flows, new processes, etc)  

• Work with the France Strategic Planning Director and other Management Team members on ad hoc interventions which require high attention and deep dive analysis 

Location  

Paris (Antony) 

Reports and organization structure  

Direct reporting line into France Strategic Planning DIrector 

We see this role as critical for the achievement of Verisure’s growth and organizational transformation goals.  

We are looking for a high potential / top performer individual, proactive, solution-oriented advisor focused on driving value to the business.  

• Top tier education background with a minimum of a Bachelor’s degree (ideally engineering or business administration)  

• Circa 2-4 years cumulative post-University experience (pre-/post-MBA, depending on the overall experience)  

• High Potential / Top Performer from a top tier strategic consulting firm – hybrid profiles, with both strategy consulting and corporate experience will be considered 

• Experience and exposure to operations and logistics is highly recommended,  

• Strong track record on project management and presentation skills 

• Experience in multi-national and multi-cultural environment  

• Fluency in French and English – any other European language would be an asset. 

Competencies 

• High EQ, possesses high level of judgement and discretion, strong management of confidentiality 

• Very strong people and process skills  

• Detail orientation and precision 

• Reliability and transparency 

• An enthusiastic and high energy individual with a strong drive to create a positive work environment 

• Commonly seen as analytically strong  

• Independent problem solver that can set priorities, make high quality judgements, lead team to setup decision points in a structured way, and enable efficient decision making  

• Excellent written and oral presentation and communication skills  

• Ability to understand and apply relevant commercial judgement to business decisions  

• Ability and willingness to take a "hands on" approach, while maintaining an ability for a high level or strategic view of programme activities 

• A match to our culture – high energy and flex, fantastic at communication and huge amounts of drive. Collaborative working is key! 

We Are People Who Protect People 

We are the leading provider of professionally monitored alarms for residential households and small businesses in Europe. 

Peace of mind for families and small businesses 

We believe it is a human right to feel safe and secure. We now protect more than 3.5 million families and small businesses. Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support. As well as protecting against intrusion, we protect against fire, attack, theft, life-threatening emergencies and other hazards. Verisure people are dedicated and committed and provide what we believe is the best customer service in the industry. 

Leading across a broad footprint 

We are the leading provider of residential and small business monitored alarms in Europe. We operate in 16 countries across Europe and Latin America. Our business is driven by organic growth, based on our differentiated business model. We attract high quality customers. We work hard to ensure that our customers are happy. This contributes to an industry leading level of attrition and a long customer lifetime. 

A technology-enabled human services company 

Our 18,000 team-mates are the foundation of our company. Our business model combines technology and human expertise to protect people. We are a human services company. More than 80% of our colleagues interact with customers every day. This connection provides the insight that inspires our innovation. These insights are a source of advantage. We leverage these insights with the significant investment we make into product and service innovation. The close customer contact also fuels the pride which drives engagement. 

30 years of experience – and many more to come 

We have been protecting what matters most since 1988. Over that time, we have expanded beyond our roots in the Nordics and Spain. We now serve most of Europe and have also established a strong presence in Latin America. In 2017, to evolve our operating model, strategic innovation, operational excellence and access to talent, we opened our new Group headquarters in Geneva, Switzerland. In December 2019, we formed a strategic partnership with Arlo Technologies, a world leader in connected cameras. Verisure acquired all rights to Arlo’s European business.  

Our winning DNA 

Everything we do is driven by our DNA.  Our DNA has enabled us to grow at a double-digit pace for many years and is setting us up to continue this journey.  

• Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly. 

• Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline. 

• Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously. 

• Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win. 

• With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.