Strategic Partner Manager

Posted 4 Days Ago
4 Locations
Hybrid
Senior level
Healthtech • Kids + Family • Mobile • Music • Software
Our mission is to meet everyone where they're at on their mental health journey.
The Role
The Strategic Partner Manager will oversee partnership launch activities, manage client communications, and drive value through collaboration with partners and internal teams to meet objectives.
Summary Generated by Built In

About Calm

Calm is on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation as well as a growing library of digital, evidence-based mental health programs, Calm offers trusted support for individuals and organizations alike. Our flagship consumer app provides personalized content and activities – featuring a range of experts and beloved celebrity voices – to help users manage stress, improve sleep and live mindfully. Our workplace and healthcare solutions offer a consumer-friendly approach to clinical content and HIPAA-compliant resources in order to drive positive health and business outcomes. Named a TIME100 Most Influential Company, Calm supports more than 150 million people and 3,500 organizations across seven languages and 190 countries.

What We Do:

Calm has a wide range of consumer-facing partnerships across industries including telecoms, retailers, ecommerce, finance, sports, auto, consumer goods, and more. Partners are geographically spread from the USA to Australia and we’re expanding with new partnerships all the time.

We are now seeking an experienced Strategic Partner Manager to take responsibility for launch/go-to-market of new strategic partnerships and to maximize the in-life potential of those partnerships. The Strategic Partner Manager will work closely with our Business Development Managers who are responsible for partner acquisition and commercial relationships, as well as the rest of our Partnerships team and supporting functions. 

Travel may be involved. You will report to the Head of Partner Success and work cross-functionally with other Calm teams (e.g. Legal, Marketing, Product…). You will work alongside another Strategic Partner Manager and split partnerships primarily by location of partner.

We are hiring remote workers for this role in the San Francisco Bay Area, Los Angeles, New York City, or Minneapolis areas. At this time, only candidates in these locations will be considered. 


Job Summary (What You’ll do): 

  • Alongside Business Development Managers, participate in partner qualification and selection
  • Manage and own all client-facing partnership tasks and communications
  • Assume day-to-day responsibility of partnerships and build excellent relationships within the partner’s organization – from C-level to Marketing and Sales - You will be the ‘go to‘ person for the partner’s needs
  • Be the driving force behind executing marketing/sales/retail/proposition activities with the partner to ensure that partnership commitments are delivered. 
  • Evaluate, seek and secure upsell opportunities by unlocking and bringing value to both Calm and our partners
  • Using analytical frameworks and tools, carry out detailed analysis and generate insights about the partnerships to quickly spot and resolve any issues and opportunities
  • Coordinate with other relevant departments across Calm’s business to drive win – win opportunities such as Product, Marketing, and more.


Skills and Qualifications

  • Experience in managing marketing plans and campaigns
  • Keen sense for prioritization, both internally and externally with partners
  • A self-starter that isn’t afraid to step in when needed
  • You understand that collaboration and team play is key to success


Nice to Haves

  • Experience with a range of partners, from small to large scale.
  • Experience working across international time-zones.
  • BA/BS degree


Minimum Requirements

  • This role typically requires 5 years of related experience.
  • Proven Business Development/Partner Management background.
  • Open to working in a dynamic, ever-changing environment.


Calm uses a geographic pay model that determines salaries based on the location where an employee lives. For this position, the base pay ranges across Calm’s pay tiers is as follows:

$106,000-$162,000

The base pay range represents the low and high end of Calm’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which include the successful candidate's geographic location, skills, experience and other qualifications.

Calm uses employee zip code to determine which pay range applies.

This role is also eligible for equity + comprehensive benefits + 401k + flexible time off.

Please note that Calm may leverage artificial intelligence technology in the application review process.

Calm is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you require a reasonable accommodation to complete any part of the application or interview process, please contact Calm’s Recruiting team at [email protected]. All accommodation requests will be handled confidentially and assessed on a case-by-case basis.

We believe that mental health is health, and every person should be considered in the discussion. That’s why we’re proud to be an equal opportunity workplace, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

Calm is deeply committed to diversity, equity and inclusion. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination.

Employment offers are contingent upon the successful completion of a background check. Roles which require access to certain types of information may also require the successful completion of a drug screening.

FOR US BASED POSITIONS: Calm participates in e-verify. E-verify provides the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

  • Right to Work
  • E-Verify Participation

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The Company
HQ: Palo Alto, CA
280 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Calm is the leading mental health brand, on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation, Calm’s transformational mindfulness content supports users across seven languages in more than 190 countries.

Why Work With Us

We're a passionate team that ensures every employee has the opportunity to grow. We hire from and live in a lot of different places but love the opportunity to collaborate in person. We are driven by the understanding that our work can make a meaningful impact in the lives of millions of people.

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Calm Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our main operating model at Calm is remote-first; however, we also love the opportunity to get together in person! We’ve had many company retreats over the years and love opportunities to encourage in-person collaboration.

Typical time on-site: Not Specified
HQPalo Alto, CA
Los Angeles, CA
New York, NY
Learn more

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