Strategic Operations Intern

CLEAR interns tackle real-world challenges in collaborative teams alongside some of the industry’s most innovative technologists, creating cutting-edge services and devices. As an intern, you'll also have abundant opportunities to network with senior leaders, enhance your skills through summer events in New York City, deliver presentations, and participate in volunteer activities.

Excited to learn more? See what it’s like to be part of the CLEAR team and join us for a 10-week paid internship (June 2025 - August 2025) based out of our NYC office that offers personal and professional development.

CLEAR’s Strategic Operations team, a part of the overall Member Experience organization, leverages technical and analytical expertise to measure performance and drive business results to optimize our CLEAR Plus lane experience. Strategic Operations partners with Aviation Operations, Finance, Business Development, and Product to create a frictionless and efficient Member experience. CLEAR seeks a Strategic Operations intern who will utilize an analytical and operational efficiency mindset to improve our in-lane Member experience. The ideal candidate combines expertise in data, consumer insights, and operational process improvement techniques with a strong passion for service excellence.

What you'll do:

• Assist with capacity planning and operational improvements by conducting time studies and observations
• Develop standard processes to create improvement recommendations based on Member feedback
• Use data analytics to identify and reduce Member friction points across the network
• Present recommendations and findings to leadership across the organization while ensuring effective communication of analytical information to non-technical audiences
• Build relationships across cross-functional teams in Airport Operations, Product, Technology, Finance, Member Insights, Member Care, and Marketing

Who you are:

• You are currently enrolled full-time as a student pursuing a bachelor's or master’s degree and graduating anytime between Spring 2025 and Spring 2026
• Prior work or academic experience in an analytical problem-solving or process improvement role
• Indefatigability with a continuous improvement mindset and proven ability and willingness to learn new applications, tools, and techniques
• Demonstrated written and verbal communication skills
• Proficiency with statistics and analytics tools (i.e., Excel, Google Sheets)
• Experience and/or interest in capacity analysis, conducting time studies, and data collection

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. In our offices, you’ll enjoy benefits like meals and snacks. 

The base salary range for this role is $25 per hour, depending on skills and experience levels.

About CLEAR
Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 27+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.