The Strategic Engagement Manager is responsible for new business creation and pipeline acceleration within the highest-tier account segment. In this role, Strategic Engagement Managers will report to the Manager of Strategic Engagement and work closely with their Strategic Partner (full-cycle account executive) to develop account plans that inform strategy and execution required to generate and convert qualified sales pipeline within an assigned set of target accounts. Multi-threaded outreach efforts, generating engagement with target personas and maintaining urgency, structure and organization throughout the deal cycle are all within the scope of this role.
What to expect in your role:
- Prospect, educate, develop and qualify target accounts to set virtual and in-person sales-ready meetings which will lead to opportunities
- Align closely with your Strategic Partner to develop the territory strategy, leveraging intent signals and cross-functional support (including the “how” for generating interest)
- Conduct market research to understand prospect organizations, identify the clear and hidden needs of key buyer personas, including some C-Level contacts and uncover pain points with the ultimate goal of becoming a known thought-leader and ‘go-to’ for demand generation
- Utilize experience-based as well as unique ‘trial-and-error’ methods to highlight nuances in a contacts function or company along with seeking to identify key business initiatives
- Execution and refinement of business development methods such as: calls, event invites, LinkedIn and emails
- Identify effective inroads into target accounts, including, but not restricted to, executive connections, company advocates, partner referrals and customer alumni
- Coordinate outreach with marketing efforts (webinars, events, campaigns, account-based marketing)
- Support deal progression through setting up follow-up meetings between the Partner and prospects, adequately informing your Partner on background research and prospect demand
- Prepare and participate in qualification and discovery calls with your Partner
- Consistently update Salesforce (SFDC), leveraging this tool as the single source of truth on prospect accounts and opportunities
- Capture timely and detailed call/meeting reports, articulate customer needs, deliverables and next steps to ensure Partners and leadership team are informed
- Attend Signifyd and industry specific tradeshows and events to develop and enhance relationships with prospects.
- Remain highly agile and always seek to bring value both to your team and your prospective customers
Qualifications:
- 4+ years of relevant professional experience in Business Development, Sales, or other related Go to Market (GTM) roles
- 2+ years experience in payments, eCommerce and/or fraud is preferred
- Ability to work effectively managing multiple - possibly competing - priorities at the same time
- Demonstrated experience working with multiple cross-functional teams to align on specific projects and taking initiative where gaps are uncovered
- Impeccable organization, relationship management, attention to detail and ability to prioritize
- Desire to deeply understand eCommerce and payments, and relevant players and technology
- Creative, thoughtful, solution-seeker and message creator
- Strong written and verbal communication skills (i.e. active listener)
- Periodic travel to tradeshows and company-sponsored events
- Experience with full-cycle deals including closing experience is preferred
#LI-Remote
Benefits in our US offices:
- Discretionary Time Off Policy (Unlimited!)
- 401K Match
- Stock Options
- Annual Performance Bonus or Commissions
- Paid Parental Leave (12 weeks)
- On-Demand Therapy for all employees & their dependents
- Dedicated learning budget through Learnerbly
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Short Term and Long Term Disability Insurance
- Life Insurance
- Company Social Events
- Signifyd Swag
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
USA Base Salary Pay Range
$50,000—$70,000 USD
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What We Do
Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and consumer abuse for retailers. Signifyd counts among its customers a number of companies on the Fortune 1000 and Digital Commerce 360 Top 500 lists. Signifyd is headquartered in San Jose, CA., with locations in Denver, New York, Mexico City, São Paulo, Belfast, and London.
Why Work With Us
We have a hybrid working environment and culture built around collaboration, development, and diversity. We think it's incredibly important that people from all backgrounds feel a sense of inclusion and belonging and truly embody our company values. We also promote mental wellbeing with flexible time off!
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