Strategic Account Manager

Thank you for your interest in becoming part of the team at Legrand!

GENERAL PURPOSE

•    This Vertical “Strategic Account Manager” will manage relationships with Commercial Retail and Corporate end-users, manufacture partners, consultants, architects, and influencer groups.

DUTIES AND ACCOUNTABILITIES

•    Manage targeted end users to drive specification and standardization.
•    Schedule, coordinate, and conduct in-person and remote client training, meetings, and events.
•    Prospecting new Commercial Retail and Corporate accounts, end-users, and consultants.
•    Directly manage targeted end-user accounts, consultants, and architects, and manufacturing partners.
•    Updating CRM with opportunities, contacts, and products to be forecast.
•    Coordinate, maintain, and report on performance metrics for assigned accounts.
•    Effectively communicate between internal departments to manage projects (i.e., product management, management, engineering, customer service, etc.).
•    Maintain a working knowledge of all products to answer most of the day-to-day questions.
•    Develop and execute short-term and long-term business strategies on all assigned accounts with specific goals on revenue and AOI.
•    Assist in resolving customer complaints regarding sales and service.
•    Represent the company at trade shows, trade associations, and client meetings to promote products.
•    Build and strengthen relationships with key players/decision-makers internally and externally.
•    Develop (enhance) client presentation materials.
•    Drive annual initiatives for vertical sales.
•    Understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace. Cooperate in Safety Programs, initiatives, and investigations.
•    Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment, and Continuous Improvement.

JOB REQUIREMENTS
Essential Knowledge, Skills, and Abilities Required:

•    Solid working knowledge of professional audio and video systems.
•    Ability to communicate effectively (verbally and written).
•    Excellent interpersonal skills.
•    Proficient in the use of a CRM tool.
•    Proficient in the use of personal computers, the internet, and Microsoft Office software, including Word, PowerPoint, Excel, and Outlook (or related e-mail systems).
•    Ability to interpret standards, specifications, procedures, drawings, etc.
•    Demonstrated ability to be customer-focused and responsive to questions and needs.
•    Motivated self-starter who desires success.
 
•    Proven ability to work independently and as part of a team.
•    Ability to demonstrate flexible and efficient time management and to appropriately prioritize workload based upon organization or department needs.
•    Must be able to make recommendations to effectively resolve problems or issues by using judgment consistent with company standards, practices, and policies.
•    Ability to multi-task and manage several projects through completion at one time while maintaining high attention to detail.
•    Must possess a high degree of professionalism and ability to handle confidential information.

Minimum Education and Experience Required:

•    Bachelor’s degree from an accredited institute
•    A bachelor’s degree or equivalent working experience (5 years) is preferred in the AV / IT industry.
•    Minimum of three (3) years of experience in a sales, product development, business development, or marketing role in the AV industries.

Special Job Requirements:

•    Must be available for extended, varied work hours based on business need.

WORKING CONDITIONS/PHYSICAL DEMANDS

•    Ability to lift up to 50 pounds
•    General office environment
•    Regular shop assembly/distribution center environment
•    May require regular ground travel to other company facilities within the local metropolitan area.
•    Long-distance or air travel as needed – minimum 50% travel
 

If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply! 

Legrand is an equal employment opportunity employer.

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